Traditional Culture Encyclopedia - Hotel accommodation - What is the specific job of a full-time waiter in a five-star hotel?

What is the specific job of a full-time waiter in a five-star hotel?

Ask too many questions.

There are many kinds of waiters in five-star hotels, including housekeeping department, catering department and front desk.

The most important thing is to find out which guests are the target customers. Chinese food will attract foreign guests because of the five-star symbol, and will generally be trained by the personnel department when entering the job.

Simply put, hotel-related information should be received by government departments, and business training should not be targeted at individuals. The department will conduct some simple business training, and there are no particularly demanding business guests. It's hard to get to the point.

Five-star hotels in China have different requirements in different regions and different customer groups. As long as the hardware of other customers is passable, the requirements of waiters who cook western food will be higher. Novices generally don't appear in those occasions, and they are not allowed. Different departments have different job contents and responsibilities. Generally, there is no special training, and the business ability depends on your own work.

It depends on what department the interview is, the food and beverage department, and many of them mainly serve tea and order food, as well as the housekeeping department. The most important thing is to have a good service consciousness.

Generally, hotels will have induction training before taking up their posts, and there will also be relevant training for departments, some of which are also called housekeeping department.

However, if you want to enter a five-star hotel, you must speak English.