Traditional Culture Encyclopedia - Hotel accommodation - How to send text messages when members spend money?
How to send text messages when members spend money?
Sending information to members through SMS is the most direct communication method and the fastest promotion method for members. Members can be greeted on holidays, celebrations and birthdays. SMS is an important channel for businesses to maintain customers and conduct marketing.
1 member management
After the registration of the member is successful, the system will automatically send SMS to inform the member of the card number, name, telephone number and other information.
2 account change SMS
Members use fast consumption, commodity consumption, secondary consumption, member recharge, etc. As long as the member's account amount increases or decreases, the system will automatically send an account change letter to the member's mobile phone to let the member know his consumption status in time.
3 points for SMS
Points are exchanged for gifts, points are redeemed, and points are consumed. As long as the points change, the system will automatically send short messages to members to let them know their points change status in time.
4. Birthdays and holiday blessing days of members
Whenever a member's birthday, New Year's Day, Labor Day, National Day, etc. Send sincere wishes to members and appear on their mobile phones at any time, so that members can better remember the brand of the business and win over the relationship with members.
5 logistics information
Delivery SMS and arrival SMS will let members know the logistics information of the purchased goods for the first time and improve the service experience.
6 preferential activities and celebrations
When the store has activities or celebrations, you can send short messages to inform members of the time and content of the activities, so that more members can participate in the membership and encourage members to spend again.
Membership is a very important resource for enterprises or businesses, and it is the key to retain members and effectively maintain membership relations. Sincere service can really touch the hearts of members.
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