Job responsibilities of restaurant clients

Job Responsibilities of Restaurant Client

1 Job Responsibilities of Restaurant Client

1.

2. Understand the main customers' situation on that day, and accept the reservation of the table for the guests on that day according to the customers' situation and table arrangement of this restaurant, and pass the relevant information to the restaurant manager.

3. Welcome and greet the guests warmly, arrange the table reasonably according to different guests, and provide the guests with menus and cards.

4. memorize the names, habits and hobbies of frequent customers and VIP guests.

5. Answer the guest's inquiries, collect the guest's opinions and report them to the restaurant manager in time.

6. Be responsible for counting the number of guests dining at each meal, relevant information and sales, and reporting to the restaurant leaders.

7. when the restaurant is full, politely explain to the guests or help them contact other restaurants in our store for dinner.

8. Be responsible for answering the phone of the restaurant.

9. Inform the head waiter, waiter and guests of their seats in time.

1. Do a good job of daily hygiene and handover of each shift.

11. Send the guests off politely and say "Thank you, welcome next time"

12. Complete other tasks assigned by the boss.

2 Responsibilities of the catering department's client position

1. Clean and beautiful appearance, courtesy and enthusiasm.

2. Make preparations before meals, straighten and clean the information desk, and get ready for work.

3. Be responsible for accepting guests' reservations, including telephone reservations and face-to-face reservations; Be responsible for understanding the guest situation in the restaurant, so as to make arrangements according to circumstances.

4. Be responsible for welcoming all guests to the restaurant politely and arranging the guests to be seated artistically.

5. Be careful to take care of the guests and follow you into the restaurant to take a seat. Don't just take care of yourself. Be responsible for storing clothes, file boxes and other items for the guests.

6. Be responsible for answering the appropriate inquiries made by diners.

7. To do public relations, you should not only keep good relations with your colleagues and superiors, but also deal with the guests more, memorize their names, and greet them warmly when they patronize again.

8. When the guests leave, see them off, slide the door, press the elevator, etc.

9. Make a written record of the business situation such as the number of people eating and the number of tables for your reference. Keep the menu or leave it to the designated foreman for storage.

3 Responsibilities of the catering department's client

1. Answer the phone standard, recommend and introduce the banquet menu to the guests. After accepting the reservation, make a record and inform the kitchen to prepare, and inform the restaurant manager on duty to set the table according to the reservation.

2. During business hours, welcome guests at the restaurant gate, greet them politely, guide them to their places, record the reservation situation and record the relevant information of the guests for reference.

3. Understand the booking situation of the day and make relevant reservations.

4. notify the clerk of the food and beverage department to print the banquet menu in Chinese and English and the food table card.

5. When there is no vacancy in the business peak, you should patiently explain to the guests, ask them to wait in the rest area first, and go through the registration formalities for them.

6. Be familiar with the hotel's service facilities and projects, so as to answer the guests' inquiries.

7. Communicate with the restaurant waiter at any time, cooperate closely, and report opinions and complaints to the boss.

8. After the meal, send the guests off and welcome them to come again.

9. After the shift is over, do a good job of handover with the next shift. After the business is over, do a good job of finishing.

4 Responsibilities of catering department's client

1. Go to work on time, dress neatly, and keep good appearance and appearance.

2. Attend the regular meeting before class on time and accept the work arrangement of the superior.

3. Do a good job in preparation before business and do a good job in environmental sanitation in the area.

4. Be familiar with the facilities and walkway lines in the venue.

5. Understand the consumption of our company. Memorize the daily booking records, and do the specific work of opening cards, opening rooms, transferring rooms and canceling rooms according to the regulations.

6. Provide courteous and considerate service to customers and take seats correctly according to working procedures.

7. Take the initiative to answer the guest's questions. In case of the guest's complaints or dissatisfaction, make a timely response and report to the superior in time.

8. Remember the guest's name, so that you can be respectful at any time.

9. Answer the phone politely to make a reservation.

5. Job responsibilities of catering clients

1. Clean and beautiful appearance, courtesy and enthusiasm.

2. Make preparations before meals, straighten and clean the client desk, and prepare clean menus and desk cards.

3. Be responsible for accepting the guest's reservation, including telephone reservation or face-to-face reservation. When accepting the guest's reservation, ask the guest's name, contact number, number of people, time, location or other requirements, and then make a record and reserve an appropriate table.

4. Be responsible for welcoming all the guests who come to the restaurant politely and arranging the guests to take their seats artistically. If the guests are seated evenly, the floor will not feel too crowded or scattered. In case of rude or casually dressed guests, they should be taken to the corner for dinner, and suddenly taken near the door to avoid affecting the appearance, but the language attitude should be respected.

5. be responsible for understanding the customer situation in the restaurant so as to make arrangements according to circumstances.

6. Pay attention to take care of the guests and follow you into the restaurant to take a seat, and suddenly just go ahead by yourself.

7. Responsible for storing clothes, hats, file boxes and other items for guests.

8. Be responsible for delivering menus, aperitif lists, promoting aperitif drinks and answering appropriate inquiries.

9. Be responsible for answering the phone and inform the receiver in time.

1. The dining room is a place for guests to consume. In order to ensure the comfort and elegance of guests' meals, guests who are not brought by the general manager, the restaurant manager and the public relations department generally refuse to visit.

11. To be a public relations officer, you should not only keep good relations with colleagues and superiors, but also deal with guests more, memorize their names and greet them warmly when they patronize again.

12. When the guests leave, they should see them off, slide the door, press the elevator, call a taxi, and say polite words such as "Please come again", "Thank you for your patronage", "Goodbye" and "Go slow".

13. Make a written record of the business situation such as the number of people eating and the number of tables for your reference. Keep the menu or leave it to the designated foreman for storage. ;