Shanghai hotels no longer actively provide "six small items", how to explain?

According to the implementation opinions issued by the Shanghai Municipal Bureau of Culture and Tourism, the "Shanghai Domestic Waste Management Regulations" will come into effect on July 1. According to the regulations, starting from today, the Shanghai tourist accommodation industry will not proactively provide disposable daily necessities such as toothbrushes, combs, bath brushes, razors, nail files, and shoe polishes.

BTG Homeinn told Jiemian News that toothbrushes, combs, and shoe shine cloths from its Shanghai hotels have been withdrawn from guest rooms starting from June 30. Starting from July 1, the hotel front desk staff will check the check-in Warm reminders to guests.

The public relations department of Huazhu Group responded that the hotel has made many environmental protection efforts before, such as replacing small bottles with large bottles of shower products; removing combs, shower caps, etc. in the room; packaging toothbrushes and toothpaste separately To reduce waste and environmental burden; use E1 grade and above boards to make furniture, etc. In response to the new management regulations, Huazhu Hotel will "make advance publicity and reminders to allow guests to prepare in advance and reduce the impact on guests' travel. If guests do not bring relevant items and proactively ask the hotel for their needs, the hotel will also provide them. ”

Shangri-La told Jiemian News that starting from July 1, 2019, Shanghai Pudong Shangri-La Hotel, Shanghai Jing’an Shangri-La Hotel, and Shanghai Pudong Kerry Hotel will no longer actively provide one-time rooms. Supplies including toothbrushes, combs, bath brushes, razors, nail files, shoe polishes, etc. If guests request it, corresponding items will be provided according to their needs. "Shangri-La takes protecting the environment as its own responsibility and actively practices the three principles in the daily operations of the hotel, namely resource reuse, reduction and recycling."

Marriott Group spokesperson told Jiemian News that in addition to implementing In accordance with the requirements in the regulations, guests are reminded before arrival that Marriott Hotel has made adjustments to employees' work procedures, service frequencies and shifts, and has trained employees on new work procedures in June. "The new regulations coincide with Marriott International's global sustainable development business philosophy," Marriott said. In 2018, Marriott International Group announced that it planned to stop using single-use plastic straws and plastic stir sticks in more than 6,500 hotels around the world belonging to 30 brands within one year.

OTAs such as Fliggy will also remind users on the App starting today that they will no longer actively provide six small items when staying in a Shanghai hotel.

According to calculations by Zhao Huanyan, chief knowledge officer of Huamei Hotel Consulting, China has an average of 2.36 million hotel rooms rented out every day. According to each rental room, 2 toothbrushes (0.01 kg of plastic each) and 1 comb (0.005 kg of plastic each) use 0.025 kg of plastic per day. Chinese hotels consume 59 tons of plastic every day, which is 21,535 tons per year, accounting for 4,000 of my country’s annual output. 5/10,000 of 10,000 tons of waste plastic.

The regulations have also introduced corresponding punitive measures for the hotel industry. Paragraph 3 of Article 56 stipulates: “If a hotel operating unit proactively provides consumers with disposable daily necessities in guest rooms, the culture and tourism department shall order them to do so within a time limit. Correction; if correction is not made within the time limit, a fine of not less than 500 yuan but not more than 5,000 yuan will be imposed."

Some netizens believe that after the hotel no longer provides six small items, this part of the cost should be deducted from the room price. So after the introduction of the policy of not actively providing six small items, should the Shanghai hotel industry reduce prices?

Zhao Huanyan believes that after the introduction of this measure, it will not have an impact on hotel room prices. "The cost of disposable daily necessities in the hotel ranges from 3 yuan to 40 yuan according to the different levels of the hotel. These have been included in the hotel room price. Although the hotel does not take the initiative to provide it, it will prepare it according to the requirements of all guests, so it is There is no impact on hotel operating costs." And he said that the hotel may increase hotel service costs in the process of supporting this policy, because when guests actively request it, the hotel will increase the time and labor costs of "door-to-door delivery".

Yunji Technology, which is engaged in the hotel robot (15.670, ?-0.07, ?-0.44) industry, told Jiemian News that after the implementation of the new measures, the company’s orders in the Shanghai hotel industry increased. In some Shanghai hotels, through Using the robot waiter system of Yunji Technology, the hotel will put disposable items in the robot container without actively providing six small items, and set the unit price per customer to 0 in the online mall. If guests want it, they can directly After scanning the code in the room, the robot will deliver it to the door.

Zhao Huanyan told Jiemian News that the measures in Shanghai's new regulations reflect humaneness. For example, "not actively providing" not only reflects the intention of gradually not providing in the future, but also ensures that one-time provision is provided to meet the requirements. Daily necessities to meet the needs of guests. Among the six small items stipulated in the regulations, liquids such as toothpaste, bath soap, shampoo, and slippers are not listed, which is also a reflection of humaneness. Since civil aviation regulations stipulate that passengers should not carry more than 100 milliliters of liquids with them, it remains relatively unchanged for passengers to carry body wash and shampoo, and it is also difficult for passengers to carry slippers.

Recently, Shanghai’s new measures have also caused other cities to follow suit. For example, the Jinan Tourism Federation Cultural and Creative Branch Association and the Hotel Industry Association jointly launched an initiative to minimize the use of disposable items and promote recyclable and reusable items. For daily necessities, it is proposed that if the hotel’s “six small items” are not used, guests can exchange them for a cultural and creative souvenir of Jinan Elements when checking out. This initiative will be implemented in the first batch of 19 hotels in Jinan from July 1.