Traditional Culture Encyclopedia - Hotel accommodation - The company manager summarized 5 reports.

The company manager summarized 5 reports.

# Report # Introduction Time flies, we are busy, and inadvertently the end of the year. After the efforts of the past year, we must have accumulated a lot of experience and lessons. It's time to make a comprehensive summary of our work this year. The following is the summary report of the company manager, welcome to read!

1. Summary report of the company manager

On xx, xx, I was appointed as the general manager of XX Media by the board of directors of XX Group Holdings Limited. In the past two months, with the full support of the board of directors of the group and the subsidiaries of the company, all the work has progressed smoothly. Through the joint efforts of all members of the company, gratifying achievements have been made in enterprise management, bidding, project management, cultural construction and stable development, and the comprehensive strength of the enterprise has been enhanced and its social reputation has been improved. Looking back on this half-month work, there are mainly the following aspects: 1. Organizational construction.

Set up a department, define the responsibilities of the department, and fully staffed with personnel: Li Yong, marketing director, Zheng Fei, operation director, and Huang Huijuan, financial director. As there are only four people in our team, there is a lack of a CEO position, so the CEO position is temporarily held by me and Huang Huijuan, the financial director, and the CEO work is temporarily completed by me and Huang Huijuan, the financial director.

Second, cultural construction.

Pay attention to the construction of corporate culture, refine the culture of xx media, emphasize the relationship with the group and highlight the characteristics of corporate media. Adhering to the business philosophy of "Honesty is based on the society, service creates the future", adhering to the corporate mission of "excellent service and happy life", insisting on customer-centered and advocating "enthusiasm, intimacy, peace of mind, peace of mind and happiness", Five-heart service has achieved good results through continuous marketing innovation and positive enterprising, and has been recognized and encouraged by all walks of life.

Third, team building.

Create a huge team of xx media by organizing a series of activities: organize xx media executives to attend Moore development training in Nan 'an to cultivate the unity and cooperation ability of xx media team; Organize senior executives to participate in professional quality and business etiquette training to improve their professional accomplishment; Organize senior executives to participate in the course of "Corporate Culture: Let Enterprises Live", so that senior executives can more clearly identify with corporate culture. At the same time, in the process of carrying out various activities, I noticed that different opportunities were created for different colleagues to express themselves and exercise themselves.

Fourth, performance building.

In just half a month, due to the cooperation of the team, the performance has achieved remarkable results. First of all, xx Media signed cooperation agreements with xx do Co., Ltd., China Film Auto Club Co., Ltd. and Yuan Hang Auto Sales & Service Co., Ltd., and undertook the exclusive agency right of advertising and other publicity of the wholly-owned subsidiary of xx Holding Group. Secondly, xx Media and Xiamen xx Automobile Sales Co., Ltd. signed a cooperation agreement on the occasion of the 9th anniversary of the establishment of xx Automobile to undertake the business within the group; Finally, the media signed a cooperation agreement with Shanghai International Hotel to realize the first cooperation with the entity company; At the same time, as of press time, xx Media is negotiating with several companies such as Xiamen Baixiang Hotel Hengpin Tea House.

The success of xx Media can not be separated from the support of group directors and the cooperation of company members. However, xx Media has only been established for half a month, and the obvious problem is obvious. Cain's problem still exists. I will work with my team to create a better situation and achieve better results.

2. The summary report of the company manager

As the general manager of a property management company, I deeply feel that this job is not easy. In the community, there are many complicated affairs, many people and many things to deal with every day. It is in this case that we can highlight the role of our general manager, and we need our general manager to lead our subordinates to complete the task, strive to do every step of the work and set a good example for them. First, fully cooperate with the Group's real estate development, and the quality of community management has been continuously improved since this year. In order to cooperate with the Group's real estate development, the company adjusted its development strategy, adhered to the concepts of "brand first, scale later" and "focusing on improving the service quality of the properties developed by the Group", moderately slowed down the pace of external expansion, concentrated superior resources, and ensured supporting high-quality property management for the high-quality real estate developed by the Group. To this end, the company has made a series of adjustments: First, the division of leadership has been strengthened, with the general manager directly responsible, and the deputy directors assisting the management and service of the Group's property development, and a weekly regular meeting system of the Group's property development has been specially established to shorten the cycle of finding and solving problems; Optimize the allocation of human resources and replace some heads of management offices; In terms of revenue and expenditure, the policy of "taking from the group property and using it for the group property" is implemented, and the overall profit requirement is not mentioned. At the same time, focus on the following aspects:

First, do a good job in system construction.

Formulate "closed management standards", take the group's development of property communities as a pilot, and comprehensively promote closed management to all industry committees; Strengthen the safety assessment of each community, implement the safety precautions for easy-to-climb parts in the community, and take various anti-climbing measures; The organizational structure of safety management is implemented, with the director of management office-safety supervisor-deputy head, and the vertical leader of safety director-safety management department-safety supervisor, and 34 safety supervisors are selected through evaluation; Through theoretical examination and field practice, 76 people were selected as team leaders from 1 14 security backbones. According to the change of jobs, the safety backbone of 18 people was reasonably adjusted and diverted, which laid a solid foundation for the safety management to a new level.

Second, adjust the focus of safety training.

Emphasis is placed on the professionalism and discipline of security personnel, as well as the handling norms of various incidents while on duty, especially the management of foreign personnel's vehicles and the handling methods of various abnormal situations. The annual safety training time reaches 126 hours/person.

Third, pay more attention to safe work and life.

The salary of security guards was greatly adjusted, which solved the social insurance problem of security guards, with an average increase of xxx yuan/person/month; At the same time, more than 200,000 yuan was invested to improve the allocation of goods in the security dormitory; Open a canteen for company employees to solve the problem of eating for team members; Newspapers, Gemdale Periodicals, Gemdale Property Newspaper, Gemdale Security Garden and other newspapers are all equipped, which greatly enriches the amateur life of security guards.

Fourth, strict discipline and inspection and punishment.

Resolutely implement the leave system to prevent going out without permission; Implement strict post-inspection and late roll call system; Intensify inspection and supervision, investigate and deal with 26 people who sleep on duty, leave their posts 13, and violate discipline 3 1 person; Increased punishment, 70 people were punished.

This year, the company comprehensively strengthened the service consciousness of "taking the owner as the center", and took the lead in proposing and implementing the "7x24" service model in Shenzhen, striving to meet the needs of business households to the greatest extent; Free on-site maintenance service was introduced, and the property developed by the Group was maintained on-site for 465,438+007 times throughout the year, which was well received by the owners and greatly improved the satisfaction with community service. The company organized vocational skills and code of conduct training 15 times, 28 items, and the training hours reached 56 hours/person. According to the survey of the property developed by the group company in the third quarter, the owner's satisfaction with our maintenance service reached 100%.

In terms of sales cooperation, we will prepare to set up xxx branch and Shenzhen management department to overcome the difficulties of SARS and resource shortage in different places, and devote ourselves to the early intervention and sales cooperation of Shenzhen Cuidiwan, Beijing Greentown and International Garden, Shanghai Green Xiaochun and Chun 'an, so as to fully display the good image of Jindi property management and meet the needs of the Group's real estate sales cooperation.

Aiming at the problems existing in xxx town this year, the company transferred 2 engineers, 2 customer service supervisors, 15 maintenance personnel and 2 customer service personnel from Shenzhen headquarters to provide human resources support to the management office. At the same time, send customer service personnel to participate and set up an emergency maintenance team to work under the unified dispatch of the real estate customer service center, and fully participate in the real estate maintenance and rectification work, so that the community work management is on the right track. Seaview, actively cooperate with real estate companies to do business visits. The number of "yellow cards" has decreased from 65,438+270,030 households in the peak period to 2 at present (the words are put inward on the balcony), which has limited the negative impact on the society, weakened and suppressed the adverse impact on the sales work of Cuidiwan, and effectively cooperated with the brand planning and sales work of real estate companies. For Cui Di Bay, in the face of the coexistence of sales, occupancy, decoration and owner's life, the company goes all out to provide first-class sales site management, active communication with owners before occupancy, standardized occupancy process, service-oriented decoration management, especially closed management and rapid response maintenance service in complex environment, making the life of occupancy owners a visible, tangible and trustworthy promotion model for potential customers, and making Cui Di Bay basically in May.

3. The company manager summarizes the report.

On XX, xx, 20XX, I was appointed as the general manager of Zhong Ying Media by the board of directors of Zhong Ying Group Holdings Limited. In the past two months, with the full support of the board of directors of the group and the subsidiaries of the company, all the work has progressed smoothly. Through the joint efforts of all members of the company, gratifying achievements have been made in enterprise management, bidding, project management, cultural construction and stable development, and the comprehensive strength of the enterprise has been enhanced and its social reputation has been improved. Looking back on this half-month work, there are mainly the following aspects: 1. Organizational construction.

Set up a department, define the responsibilities of the department, and fully staffed with personnel: Li Yong, marketing director, Zheng Fei, operation director, and Huang Huijuan, financial director. As there are only four people in our team, there is a lack of a CEO position, so the CEO position is temporarily held by me and Huang Huijuan, the financial director, and the CEO work is temporarily completed by me and Huang Huijuan, the financial director.

Second, cultural construction.

Pay attention to the construction of corporate culture, and refine the Zhong Ying media culture of "win-win and passionate innovation". It not only emphasizes the relationship with groups, but also highlights the characteristics of corporate media. Adhering to the business philosophy of "Honesty is based on the society, service creates the future", adhering to the corporate mission of "excellent service and happy life", insisting on customer-centered and advocating "enthusiasm, intimacy, peace of mind, peace of mind and happiness", Five-heart service has achieved good results through continuous marketing innovation and positive enterprising, and has been recognized and encouraged by all walks of life.

Third, team building.

Build a big team of Zhong Ying media by organizing a series of activities: organize Zhong Ying media executives to attend Moore development training in Nan 'an to cultivate the unity and cooperation ability of Zhong Ying media team; Organize senior executives to participate in professional quality and business etiquette training to improve their professional accomplishment; Organize senior executives to participate in the course of "Corporate Culture: Let Enterprises Live", so that senior executives can more clearly identify with corporate culture. At the same time, in the process of carrying out various activities, I noticed that different opportunities were created for different colleagues to express themselves and exercise themselves.

Fourth, performance building.

In just half a month, due to the cooperation of the team, the performance has achieved remarkable results. First of all, Zhong Ying Media signed cooperation agreements with Zhong Ying Daoding Co., Ltd., China Film Auto Club Co., Ltd. and Yuan Hang Auto Sales & Service Co., Ltd. to take over the exclusive agency right of advertising and other publicity of the wholly-owned subsidiary of Zhong Ying Holding Group. Secondly, Zhong Ying Media and Xiamen Zhong Ying Automobile Sales Co., Ltd. signed the 9th anniversary cooperation agreement of Zhong Ying Automobile to undertake the business within the group; Finally, the media signed a cooperation agreement with Shanghai International Hotel to realize the first cooperation with the entity company; At the same time, as of press time, Zhong Ying Media is negotiating with many companies such as Xiamen Baixiang Hotel Hengpin Tea House.

The success of Zhong Ying Media cannot be separated from the support of group directors and the cooperation of company members. However, Zhong Ying Media has only been established for half a month, and the obvious problems are obvious, while the hidden problems still exist. I will work with my team to create a better situation and achieve better results.

4. The summary report of the company manager

20xx is a year full of opportunities and challenges for xxx, and it is also a year of harvest for the company. In 20xx, with the correct leadership and support of the design institute, the company's leadership closely focused on the goal of economic development, seized the opportunity and sought development, and all the staff Qi Xin worked together and made perseverance, and achieved certain results in all aspects. Over the past year, all employees of the company have worked hard in unity, been pragmatic and innovative, always adhered to the business philosophy of "innovation starts from the heart", worked hard with one heart and one mind, and effectively achieved the production goals issued by the design institute. The following is the summary report of the company's work this year. First, pay close attention to production and improve business performance.

In 20xx, the company continued to focus on the business goal of "striving to be the best survey and design", adhere to the business philosophy of "creating with heart", continue to adhere to Scientific Outlook on Development, and take economic development as the top priority of the company's development. Over the past year, the company has made some achievements in engineering design and construction, multimedia production and demonstration, network monitoring and software development.

Second, improve the system and improve the management level.

System construction is an important guarantee for enterprise development. Up to now, the company has relied on correct leadership and policies, support for employees and strict management. In 20xx, the company revised the management system for the fourth time in combination with the actual operation and management, and formulated the Collection of Management System of Lanzhou Langqing Communication Technology Co., Ltd., covering 265,438+0 items such as personnel, finance, salary, rewards and punishments, procurement, reimbursement, quality inspection and internal control, which basically reached the management concept of doing things according to the system and regulations. The company's management gradually entered the track of scientific management, and its management level continued.

Third, pay attention to training and constantly improve the overall quality of employees.

The company has always attached great importance to employee training. Conduct training in various forms such as company overseas study, individual active study, and hiring experts to teach, and at the same time ensure the study time at least twice a month; In terms of learning content, we attach great importance to both ideological and political learning and professional knowledge learning. The contents mainly include: modern enterprise management knowledge, professional basic knowledge, various technical training, etc. Outstanding achievements will be rewarded, and the company will reimburse the corresponding expenses.

Through the study and training, the enthusiasm of employees has been effectively improved, and the overall quality of employees has been comprehensively improved. In 20xx, the company organized employee training 10 person-times. At present, the company is carrying out the activities of "innovative pacesetter, technical expert and scientific research group", and we will give some material rewards to advanced individuals and departmental companies emerging from the activities, and we will adhere to this activity for a long time. The purpose of doing this is not only to encourage the advanced and spur the backward, but also to strengthen the collective sense of honor of employees. At the same time, it also promoted Lang Qing's image and promoted all the work.

Fourth, pay attention to the construction of corporate culture and promote the healthy development of Langqing.

The construction of enterprise culture is the catalyst of enterprise development and the foundation of healthy development of enterprises. In 20xx, under the correct leadership of the board of directors, all employees of the company closely focused on the completion of production and operation objectives and tasks, and continued to carry out activities such as striving for civilized departments throughout the company. Trade unions use weekends and holidays to carry out various forms of entertainment activities, such as setting up Lang Qing cycling team and holding Lang Qing basketball championship. Through these activities that employees love, the cohesion of the enterprise is greatly enhanced, and at the same time, the enthusiasm, initiative and creativity of employees are greatly encouraged and mobilized, forming a good atmosphere of unity, smoothness and strength in the company.

Although we have done a lot of work in 20xx and made some achievements, there are still some problems in our work. First, some employees' ideas are still outdated, their work initiative is not strong, and they lack enterprising spirit and competitive consciousness; Secondly, due to the short establishment time of the company, the accumulation of funds is small, and some project funds are not in place in time, which leads to the company's capital turnover difficulties.

5. The company manager summarizes the report.

Time flies, the sun flies, the hectic 20XX year has become the past, and we have ushered in a brand-new 20 15 year. 20XX is a successful year and a bumper harvest year. In this year, under the wise leadership of the general manager and the hard work of all my colleagues, our property management company has made impressive achievements, gained a new understanding of service awareness, made a new breakthrough in property management level and made a new growth point in profits. On the occasion of bidding farewell to the old year and ushering in the new year, I would like to summarize my work in 20XX and report it to all leaders and colleagues as follows: 1. Regional management has achieved remarkable results. This year, as the deputy general manager of the company, I am directly responsible for the property management of the community. I have a community under my jurisdiction, with the names of security guards and cleaning staff, to serve the residents of the community. In all the managed communities, except one who quit management because of price, the management and services of other communities are standardized and won the praise of residents. In 20XX, my jurisdiction * * * received a property management fee of 10,000 yuan, with a profit of 10,000 yuan. There are no arrears in property management fees and disputes between company employees and residents in the community, and the complaint rate of property management in this area is zero throughout the year.

Second, remarkable achievements have been made in community management. This year, I directly served as the manager of the community. Among them, the community has just completed the delivery work, the occupancy rate of residents is low, and most residents are still decorating their houses. According to this feature, I actively adjust the service direction, focus on the decoration service of residents' houses, strengthen the timely cleaning of decoration materials and garbage, standardize the decoration time, prevent the decoration from disturbing the people and causing neighborhood disputes, and manage the community in an orderly manner; The residential area is the residential area where our company has been stationed for many years. The key point is to strengthen the standardization of management and humanization of service. Through questionnaire survey and interview, we actively seek residents' opinions and suggestions on property management, further understand residents' needs, focus on corridor cleaning and night patrol according to residents' requirements, and actively manage community publicity columns. Organize activists in residential areas and "old party member", "old cadres" and "old backbone" to carry out voluntary patrols and "I love my home" and other environmental cleaning activities in residential areas, which greatly improved the management and service level of our company's residential areas. After the democratic recommendation of the community, the community participated in the selection activities of the city demonstration community on behalf of the community, which inspired our confidence and greatly promoted our property management work.

Third, actively involved in the pre-property management of high-grade residential areas of pure villas. According to the requirements of the company, in line with the development policy of early planning and early intervention, I actively do a good job of early intervention in property management. First, the early intervention of a high-rise residential area and a pure villa area was completed. The high-rise residential area is built by the company, and the pure villa area is built by the company. In view of the different situations of these two communities, our company actively intervened, planned the community property management, actively communicated with the owners, formulated a detailed property management plan, and submitted it to the owners' Committee for discussion, which was successful in the competition and laid a solid foundation for the company to expand its business.

In a word, 20XX is an extraordinary year, a year of endeavor and a year of harvest. The achievements will eventually pass, and we need to work hard in the future. In the next year's work, I will continue to work actively under the leadership of the general manager and contribute to the development of the company.