Causes of the epidemic How to cancel hotels in Macau

You can cancel directly on the reservation platform or call the hotel to cancel.

Consumers who are unable to travel due to local epidemic prevention and control measures can negotiate with Macao hotels to postpone or apply for a full refund; If the hotel refuses a full refund, consumers can complain to the local market supervision department or the Macao Consumer Council.

According to the provisions of the Civil Code, if the purpose of the contract cannot be achieved due to force majeure, the parties may terminate the contract.