20 19 personal business assistant's annual work summary

As a business assistant, you must have gained a lot in one year. At this time, you might as well make a summary. The following is my "20 19 Personal Annual Work Summary of Business Assistants" for your reference only. Welcome to reading.

20 19 personal business assistant's annual work summary (1) I worked as a personnel assistant in xx customer service center last night, and I have been working here for almost a year. Now I will report my work since I joined the company to the leader:

I. Main achievements and shortcomings in 20xx years

1, do a good job in personnel foundation.

The first job I came into contact with was personnel recruitment. Because the recruitment market in Xinxiang is relatively limited, we mainly focus on online recruitment, regularly update the recruitment information we posted online, and go to the talent market to participate in on-site recruitment according to the recruitment time in Xinxiang talent market. We screen each position according to the company's entry criteria and inform them of interview, approval, approval and employment. After employees are employed, we will conduct induction training for new employees according to the work arrangements of various departments, and give feedback during each training to continuously improve our training content. In addition, various trainings provided by Zhengzhou Branch greatly improved the knowledge and professional level of employees.

2. Improve personnel file management.

I will sort out the information of employees on a monthly basis and analyze the situation of employees in various departments. According to the company's post establishment, I will make statistics on the number of employees in the whole company, the number of new employees, the number of resignees, the number of people who need to recruit, the number of people who need to sign contracts, the total number of people in various departments, the number of people who need to become regular employees and the accountability for dereliction of duty this month. And according to the requirements of the group, report the project roster every month and update the personnel situation in time. Because the handover work was not done well when I first took over the personnel, the roster personnel could not compare, and it took a long time for the human resources Commissioner of Zhengzhou Branch to get on the list. From then on, I understood that personnel work should not be sloppy, because the loss caused by a little negligence to employees is irreparable.

3. Guarantee employee welfare mechanism

I started to cooperate with the real estate administrative staff to complete the social security account opening and employee enrollment in Xinxiang Company on June 5438+065438+ 10. Because I have never been exposed to social insurance before, I was quite confused at first. I thought about giving up social insurance, but I know I have to do this job well, so I often go back and forth between the social security bureau and the office. From being ignorant of social insurance to having a little knowledge, and then having to master basic knowledge and processes, through my unremitting efforts, I finally opened a social security account in Xinxiang and handled employee insurance one after another. Next, we need to spend more time learning social insurance knowledge in order to do this job well and serve employees.

Two. 20xx work plan

Through four months of work and study, I have mastered the job responsibilities and work contents of personnel. Next, we need to spend more time learning Evergrande's culture, spirit, rules and regulations and management mode.

1, further master the administrative and personnel work processes and norms. In addition to completing daily work efficiently and with high quality according to the company's time node, we should also strive to improve our work level and strive for independence in administration and personnel work.

2, do a good job of uploading and distributing, and actively cooperate with various departments to complete daily work. Deeply understand the documents issued by the company and assist the leaders and department heads to implement the document requirements.

In the past four months, I have conscientiously summed up the experience and lessons in my work and constantly improved my shortcomings. In 20xx, I will work harder and actively cooperate with leaders to complete daily administration and personnel management.

Thanks to Evergrande for giving me this platform to exercise and play. I will continue to study, work hard and repay the company with my achievements.

20 19 summary of personal business assistant's annual work (2) after a year of continuous learning and the care and help of colleagues and leaders, I have completely integrated into the big family of Xinxin Company, and my work skills and work level have been significantly improved. Now I will briefly summarize the work in the past year as follows:

First, adapt to the characteristics of office work with a down-to-earth working attitude.

As an important hub department in the operation of enterprises and institutions, office is a comprehensive department that communicates, coordinates and handles internal and external work, which determines the complexity of office work. Due to the shortage of staff and heavy workload in our office, I worked with three colleagues, Qi Xin, and tried my best to learn from them in time when I met places I didn't understand, and completed all the tasks assigned by the leaders with high quality and efficiency. During this half month, I didn't meet many kinds of activities and receptions, but I was able to actively cooperate with my colleagues to do a good job in logistics support, and I tried my best to do it in one place, no matter how much I did, I just wanted to do the things assigned by the leaders well.

Second, strengthen study and pay attention to self-cultivation and quality improvement.

Leaders require us to have advanced ideas and look at everything with a scientific development view in order to adapt to the future development of the company. So I constantly improve my professional level by studying the Internet, books and various documents. In the work, we can proceed from the overall situation of the unit, proceed from the overall interests of the unit, think of everything for the unit, help each other among colleagues, maintain a harmonious working atmosphere, and form a harmonious and tacit working atmosphere. In addition, I also pay attention to drawing nutrition from my work and real life, and earnestly study relevant business knowledge such as secretarial writing, scenic spot construction and development, publicity and promotion, and file management. At the same time, learn from leaders and colleagues with an open mind, learn from each other's strengths, and enhance service awareness and overall awareness. For office work, I can think ahead, and I can plan, operate and execute any work quickly.

Third, insist on being a person in advance, strive to do a good job in daily work, and serve employees and tourists enthusiastically.

In order to do a good job in daily work and warmly serve all employees and tourists, I have made the following efforts:

1, attendance, can arrive at the office ten to twenty minutes in advance every day, make good preparations before going to work, and clean the offices of the two leaders in time.

2, document processing, in strict accordance with the provisions of the state institutions document processing procedures. When issuing a document, it can be handled in strict accordance with the procedures of drafting, reviewing, countersigning, issuing, printing, stamping, registering and issuing a document; When receiving official documents, they shall be handled in accordance with the procedures of registration, planning, batch handling, distribution, urging, filing and filing, and there shall be no mistakes in handling official documents.

3. Filing of paper documents and electronic documents. In my work, I pay special attention to the sorting and preservation of paper materials, and timely save and archive the useful ones and destroy the useless ones. Because a lot of paperwork is computer work, I set up a personal work data file in the computer. And every Friday, I will classify the materials I have worked for future reference.

4. In dealing with the relationship, I can take the initiative to fill the position at work. And can strengthen communication, close cooperation and mutual support with other departments to ensure that there is no mistake in the overall work. In my work, I set a working principle, that is, my work should be completed with good quality and quantity, and things that are not within my scope of work should be completed on time with the cooperation of other personnel, so as to take the initiative to help and serve warmly.

5. In system construction, the concept of "giving priority to scientific management, supplemented by humanistic care" is adopted. In order to strengthen the management of people, finance, materials, law and environment, the new director, shortly after taking office, concentrated on comprehensively revising and perfecting more than 20 systems such as various management systems and post responsibilities according to the spirit of the meeting, highlighted system management and strictly followed the rules, which made certain contributions to the institutionalization and standardization of management work. Moreover, the perfection of these management systems fully embodies the management thought of dealing with things rather than people, and makes all the work in the bureau orderly.

Fourth, be strict with yourself and always be vigilant.

At work, I try to sum up everything, and constantly explore and master ways to improve work efficiency and quality. Because I am still a new comrade, I have insufficient experience in dealing with people and working experience. In my daily work and life, I can learn from old comrades with an open mind, ask them for advice, learn from their strengths, reflect on my own shortcomings, and constantly improve my political and professional quality. I always remind myself to be sincere in dealing with people, to have a correct attitude, to actively find ways, and I will try my best to do it no matter how big or small it is. At ordinary times, we should always ask ourselves to observe labor discipline, unite with comrades, start with small things such as cleaning, and be strict with ourselves. Treat everything with the belief of not seeking success, but seeking nothing.

Verb (abbreviation of verb) has its shortcomings.

1. I am not serious and responsible for my work, and my post awareness needs to be further improved. You can't be strict with yourself, and you can relax yourself at work. Because of the complexity of office work, things must be handled quickly, accurately and accurately. In this respect, I still have many shortcomings, for example, I didn't grasp the key points when taking the minutes of the meeting, and the records were incomplete, which led to the omission of some important contents.

2. Not fully familiar with working procedures, not fully familiar with their own business, and not forward-looking and responsible for their work. As a result, you will occasionally encounter haste in your work, and even some mistakes that should not appear.

3, lack of care, not careful enough. Secretarial work is relatively simple but varied, which requires me to be careful, professional and thoughtful. In this respect, I am not careful enough, and sometimes I am careless and careless.

Sixth, the direction of future efforts.

1. In the future, we need to consult leaders and colleagues with an open mind, coordinate and communicate with you more, think, plan and learn from each other from the general trend and pattern, and improve our work level.

2, must improve the quality of work, to have a strong sense of professionalism, a high sense of responsibility. After everything is finished, we must think and summarize, so that the work can be really planned and implemented. In particular, we should find out the shortcomings in our work and be good at self-reflection.

3, love their jobs, can't work for the sake of work, in daily work to take the initiative rather than passive response, to actively carry out the work, abandon the impetuous waiting mentality, good at planning and doing things, willing to do things, dare to do things, can do things, can do things.

4, usually need to pay more attention to exercise their listening ability. In daily work, meetings, leadership speeches, etc. , to have concentrated attention, sensitive response, profound understanding, solid memory, comprehensive wit, delicate taste; In the process of doing things, don't say unfounded words, don't do uncertain things, don't make promises easily, and keep your word.

5. Pay attention to cultivating one's comprehensive quality, combine political theory study with professional study, improve one's political quality and professional ability, make contributions to the future of the scenic spot and make greater contributions to one's career.

In a word, with the joint efforts of the three of us for a year, the work in the office has made great progress than before. I feel that my ideological understanding, business and theoretical knowledge have improved significantly. These advances are inseparable from the strong support and help of new and old comrades in the overall situation. I learned the hard-working and hard-working professionalism from the old comrades, and also increased my confidence and efforts from the energetic new comrades. Here, I sincerely express my gratitude and respect, and sincerely hope that in the future work, the bureau leaders and colleagues will continue to give me care and support, and please criticize and correct my mistakes in work and life. In the new year, I will work harder, develop my achievements and correct my shortcomings.

20 19 Annual Work Summary of Personal Business Assistant (III) Joined your company as an administrative assistant in xx, 20xx. Before that, I had some relevant work experience, but after I came to your company, I humbly asked people for advice and learning. Everything starts from scratch, let yourself grow and improve slowly from scratch, let your behavior standards, ideological consciousness and working ability approach the goals required by the company as soon as possible, and hope that I can join the design industry as soon as possible. Seven months passed quickly. In these seven months, with the care and help of company leaders and colleagues, I have completed all the work and further improved my ideological consciousness. The summary of this work mainly includes the following items:

I. Ideological and political performance, moral cultivation and professional ethics

Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through the internet, newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.

Two, professional knowledge, work ability and specific work.

I came to work in the company in June as an administrative assistant, mainly in administrative work. I think administrative work is a trivial matter, and we have to face many trivial things every day, and these trivial things are essential. In order to do my job well, I am not afraid of trouble. I ask leaders, learn from colleagues and explore my own practice. Get familiar with the work in a short time, make clear the procedure and direction of the work, improve the working ability, form a clear working idea in the specific work, and be able to carry out and complete the work smoothly. Generally speaking, administration has three main functions in enterprises: management, coordination and service. Among them, management is the backbone, coordination is the core and service is the foundation. In a word, the essence of administrative management is service.

Third, work attitude and hard work.

Love your job, treat every job correctly and seriously, serve everyone enthusiastically, observe labor discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to your post and ensure that the work can be completed on time.

Four. Work quality, achievements, benefits and contributions

Make a personal work plan before the start of work, give priority to finish all the work in time, achieve the expected effect, complete the work with good quality and quantity, and work efficiency is relatively high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, I have made great progress in my work, created a new situation in my work, and made due contributions to the work of the company and departments.

Summing up the seven-month work, although there are some progress and achievements, there are still many shortcomings in other work. All these need to be improved in the future work. In the future, I will seriously study various policies and regulations, and strive to raise my ideological awareness and work efficiency to a new level in an all-round way, hoping to make greater contributions to the development of the company.

20 19 summary of personal business assistant's annual work (4) It's almost a month since I entered xxx Fashion Hotel unconsciously. During this period, with the care and help of my leaders and colleagues, I diligently and practically completed my work and successfully completed all the tasks assigned by my leaders. I have improved in all aspects, but there are still some shortcomings. I need to continue to study and accumulate work experience in the future, and use my knowledge to make up for my shortcomings. Here, I would like to express my sincere thanks to the leaders and colleagues who have cared about and helped me! Below, I will make a simple summary of this month's work:

1. Responsible for typing and copying, sending and receiving documents, using and keeping materials and seals.

Document management: according to the needs of the work, make various forms and documents at any time, and at the same time complete the printing, copying and scanning of the instruction documents of various departments. Upload and publish the notices and documents issued by the company in time.

Second, establish employee files.

1. In this month's time, I unified the employee files of the company and made detailed statistics on the electronic files.

2. In the file management of employees in each department, the paper version and electronic version should be backed up respectively, and all incomplete information should be filled in and updated in time.

3. Update the address book in time so that leaders and employees can refer to it in the future.

Third, be responsible for employee attendance.

When I first arrived at the company, I was responsible for the company's attendance statistics. In the process of implementation, I adapt to the company's policy arrangement as soon as possible, make statistics on attendance as true as possible, and make a payroll according to the attendance system at the end of the month.

Four. Answer external calls

Knowing the priorities of things makes things more organized. Office is an important hub department in enterprise operation. It coordinates and communicates a lot of work inside and outside the enterprise, thus giving information, which determines the complex characteristics of office work. Every day, in addition to their own work, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent, so people have to rest assured and get rid of the work at hand first.

Although some achievements have been made in the work, mistakes are inevitable. In order to avoid the recurrence of similar mistakes, we should constantly sum up experience in our daily work. And actively consult and learn from leaders and colleagues. It is not easy for everyone to work in the same company. Can get along well with colleagues in daily work, and can actively cooperate with and assist other departments to complete the work.

Five, the work harvest

1, the work sensitivity has been improved, and I can actively report the work progress and results to the leader.

2. The ability to adapt to work has gradually increased, and I am now very adapted to the work arranged in the later period.

Six, shortcomings in the work

The reception and service for foreign guests are not warm and generous enough. As an office clerk, it is my duty to do a good job in reception. Because I don't have enough experience in this field, I don't receive it very well every time. In the future reception work, strive to be warm and thoughtful, patient and meticulous.

The next work plan: according to the shortcomings in the above work, constantly improve, improve self-awareness and work efficiency, and strive to do everything well in the work!

Annual Work Summary of Personal Business Assistant in 2065438+20xx (V) With the care and guidance of the leaders of all departments of the company and the support and help of colleagues, the work this year has been successfully completed and all the tasks assigned by the leaders have been completed. He has improved himself in all aspects, but there are still some shortcomings. He needs to continue to study and accumulate work experience in the future, and make up for his shortcomings with his own knowledge. This year's research and work are summarized as follows:

First, a pragmatic work attitude.

Over the past year, I have been working hard, consciously safeguarding the corporate image of the company, doing my duty and trying to avoid any mistakes in my work. Office clerk is a service job, which is more complicated.

1. Provide various services every day to ensure the normal work of the business department, the documents department, the shipping department, the finance department and the design department.

2. The daily work of clerks is trivial, and needs to be careful and cautious, not sloppy, not sloppy.

3. Under the guidance of xxx, the manager of administrative department, establish the memorandum of the day. I put the day's work in the memo and finished it one by one so as not to miss it.

Two, due diligence, do a good job in administrative personnel.

Conscientiously do their own work and daily routine work, assist leaders to maintain a good working order and working environment, and make file management more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries, and under the direct leadership of the department manager, actively do the daily housekeeping work of the department.

1. Daily reception work: When answering the phone, use civilized language, speak kindly, warmly and politely to receive the visits of factories and foreign customers. When I encounter related problems, I will try my best to answer those who come to consult or ask for help or convey them to relevant leaders in time to solve them.

2. Material management: make the company's daily office supplies requisition, manage the material requisition, and register the requisition according to the department's requisition.

3. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete the printing, scanning and copying of documents handed over by various departments, and upload and distribute the notices and documents issued by the company in time.

4. Personnel file management: classify and archive the files of on-the-job employees and former employees, electronically scan and archive them, and bind the new employee assessment form according to the annual sorting.

5. Recruitment: check emails, read resumes, and make appointments to arrange candidates for manager interviews and general manager re-examinations.

6. Travel arrangements for business meetings and exhibitions: make travel plans, book domestic and international air tickets and hotels to ensure the normal travel of business travelers.

7. Financial work: review and apply for office supplies and express delivery fees, pay air tickets and hotel fees, and ensure the timely payment of monthly settlement fees of relevant cooperative companies.

8. Express delivery: do a good job in the registration, receipt and submission of domestic and international consignments, regularly check the receipt of customers on DHL and ARAMEX websites, and report any abnormal express mail to foreign business personnel and relevant leaders in time.

9. Assistance: Assist the department manager to organize and arrange the company's quarterly and annual activities and promote the company's corporate culture.

Three. Knowledge learned in 20xx years

1, directed by xxx, manager of the administrative department: learn standard official document management, standard official document writing, flexible reception skills and etiquette image in public-private relations.

2. Under the guidance of Lin Luwen, manager of documents department, learn the basic knowledge of foreign trade, international express freight accounting and cost control, network maintenance and computer basic knowledge, and maintenance and repair of photocopiers and printers.

3. Under the guidance of Chang Hong, manager of shipping department, provide English software and learning methods to remind me to strengthen my English study and exercise at all times.

4. The guidance of xxx, the manager of the design department: the correct use of photoshop and the simple cover design of the company's archived documents.

5. Guidance of xxx, the manager of the business department: Learn the way that echo handles things in an orderly way at work.

6. Guidance from colleagues in the Finance Department: The expense application form is filled in in a standardized way, and the filing document is bound correctly.

7. guidance of foreign trade salesmen xx and xxx: foreign mail in&; Organizing and filing methods to strengthen English reading ability.

8. general manager miss x's guidance: make extensive use of the internet and do everything with your heart.

9. Director 9.xx's guidance: If you think something is right, try it boldly, even if it doesn't work out in the end, it doesn't matter, at least you have tried.

Fourth, the direction and feelings that 20xx needs to work hard.

For me, the assistant is an affirmation of my ability and a new challenge from the company. I hope that through these two months of study, I can strive to improve my work level, adapt to the needs of work under the new situation, change my working methods in the process of continuous learning, and strive to do better administrative work in the future.

Thank you for the company's training and learning opportunities, and thank you for your help every time. In the future, I will continue to push myself and motivate myself. I will always be strict with myself and do everything with my heart. I hope I can also make a modest contribution to the company by using what I have learned. I also hope that in the near future, I can be independent in my work and no longer rely on department managers, colleagues and people who help me grow up!

In 20xx, I will devote myself to my future work with a brand-new look, and I also hope to grow and progress together with the company!