Does Vienna hotel supervisor need to be on duty?

Supervisors are required to be on duty. Vienna hotels require supervisors to be on duty in turns in order to handle guest issues and respond to emergencies in a timely manner. During their shift, supervisors are usually responsible for supervising the work of employees, arranging daily affairs of the hotel, resolving guest complaints and problems, and coordinating various hotel operations. The supervisor's duty can also ensure the continuity and stability of hotel management, thereby improving customer satisfaction and the hotel's credibility.