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It is wrong to tell customers the details of the activities shared internally.

The correct way is to guide the customer to find the corresponding announcement in the help center and reply to the user in strict accordance with the sop/ announcement output caliber. Taobao Double Eleven lasts for 24 hours, from 0:00 on1October 1 1 day to 24:00 on1October1day. In addition, in order to let more consumers participate, Taobao also has a warm-up period and a follow-up period. The warm-up period is 1 1 to1,and the follow-up period is 1 1 to 12.

During the Taobao Double Eleven event, almost all goods will be discounted, and some goods can even reach a 60% discount or even lower price. In addition, some brands and stores will offer time-limited discounts, and consumers need to snap up within the specified time. Some brands will also launch special sales activities with lower prices and better quality. Consumers can pay attention to their favorite brands in advance, so as to enjoy the preferential treatment for the first time during the activity.

Double eleven shopping guide

1. Pay attention in advance: Before the Taobao Double Eleven event, consumers are advised to pay attention to their favorite shops and products in advance, and understand the rules for using discounts and coupons, so as to enjoy the preferential treatment for the first time during the event.

2. Price comparison shopping: During the Taobao Double Eleven event, the same product may have different discounts and concessions in different stores, and consumers can compare prices before deciding to buy.

3. Join the shopping cart in advance: During the Taobao Double Eleven event, goods were snapped up. Joining the shopping cart in advance allows consumers to place orders quickly after the event starts and avoid missing the offer.

4. Multi-discount superposition: During the Taobao Double Eleven event, consumers can try a variety of discount superposition, such as full discount plus coupons, to get a bigger discount.

In short, Taobao Double Eleven is a national carnival shopping festival, and consumers can get more discounts by paying attention in advance, comparing prices and joining shopping carts in advance. I hope everyone can enjoy shopping and grab their favorite goods during the activity.