Traditional Culture Encyclopedia - Hotel accommodation - What should the waiter say when serving the dishes to the guests?

What should the waiter say when serving the dishes to the guests?

Hello, excuse me, all your dishes have been served. If you need anything else, please feel free to call me. I wish you a pleasant meal.

When serving dishes, be gentle and don’t make any noise. When serving plates, dishes, or bowls, support the bottom with four pairs of fingers, lightly press the edges with your thumbs, and do not touch the food. It is served from the left side of the guest, but on the contrary, drinks should be served from the right with the right hand: sometimes it can be convenient depending on the position of the table. As for the order of serving, it is best to serve it in the order of the guest and the host.

Instructions for waiters to serve dishes:

1. Pay attention to the order of serving dishes

The order of serving dishes should, in principle, be arranged according to local customs. For example, serving dishes in some areas The order is: cold dishes first, hot dishes second; seafood and expensive dishes are served first, then meats, poultry, vegetables, soups, snacks, pasta, desserts, and finally fruits. In some areas, cold dishes are served first, then soup, and other hot dishes are served later. You can ask your guests for their opinions first.

2. Pay attention to safety issues

When serving dishes, your movements should be steady and light, maintain the rhythm, and do not spill vegetable juice or soup on the guests or the dining table. If the guest orders a lot of dishes and the dining table is already full of dishes, the table should be tidied up first. The dishes that the guests have basically finished should be replaced with small dishes or combined with the guests' consent, and then the empty dishes should be placed on the table. The plates are removed and served at the end.

When serving dishes, avoid passing the dishes over the heads of the guests. Greet the guests, use the service honorific "Sorry to excuse you", etc., and then serve the dishes from the gap between the guests.

3. Pay attention to the rhythm of serving dishes

After the guests finish ordering, the cold dishes should be served within 10 minutes. Serve hot dishes when the cold dishes are halfway through. Hot dishes are served one after another and are served within 30 minutes, but the service can be flexibly based on the needs of the guests. If a certain dish takes a long time to cook, you should tell the guest in advance and try to meet the guest's special requirements.

When a customer orders a dish, the waiter on duty must record the time required to serve the dish in advance. If a certain dish is delayed beyond the required time, the waiter must immediately Go to the kitchen to order food. The time when the soup is served is flexibly controlled by the waiter based on the dining situation of the guests. In order to ensure that the guests can drink the hot soup, the waiter is usually notified in time to get the soup when the meal is coming to an end.

When it comes time to serve the staple food, the waiter on duty will consult the guest when ordering, and then serve on time according to the guest's request. Please greet the guest at any time.