Traditional Culture Encyclopedia - Hotel accommodation - What's the difference between waiters in China and waiters in the West?
What's the difference between waiters in China and waiters in the West?
Two: the work of western food waiters is done by everyone, and the work of Chinese food rooms is done by one person;
Three: the wine commission of western food will be much worse than that of Chinese food! But the salary will be slightly higher than that of Chinese food;
Four: the interpersonal relationship of western employees is relatively simple, but Chinese food will be a little more complicated.
Five: Western food is mostly divided into non-smoking areas, and there are few drunken guests. The Chinese dining room is always as misty as Penglai fairyland, and guests who drink too much are seen every day;
Six: Western food will have an early shift (going to work at six or seven o'clock) and a late shift (leaving work after 23: 00), and there may be a night shift. Chinese food usually goes to work at 9: 30 and gets off work at 22: 30 at the latest;
Seven: western food waiters must be able to speak English, and the relative requirements for Chinese food will be lower;
Eight: Employees of western food deal with foreigners in Otawa, while Chinese food rarely meets foreigners.
Does the hotel serve western food or Chinese food? All the same. If it's just western food, you may learn a little more than Chinese food. Do you like it?
Which is better, a Chinese waiter or a Western waiter in a five-star hotel? One: the western food waiter works on the first shift (that is, without rest for 8 hours) and the Chinese food waiter works on the second shift (half shift in the morning, 3-4 hours in the afternoon);
Two: the work of western food waiters is done by everyone, and the work of Chinese food rooms is done by one person;
Three: the wine commission of western food will be much worse than that of Chinese food! But the salary will be slightly higher than that of Chinese food;
Four: the interpersonal relationship of western employees is relatively simple, but Chinese food will be a little more complicated.
Five: Western food is mostly divided into non-smoking areas, and there are few drunken guests. The Chinese dining room is always misty like Penglai fairyland, and guests who drink too much are seen every day;
Six: Western food will have an early shift (going to work at six or seven o'clock) and a late shift (leaving work after 23: 00), and there may be a night shift. Chinese food usually goes to work at 9: 30, and guests who don't stay up late at night get off work at 22: 30 at the latest;
Seven: western food waiters must be able to speak English, and the relative requirements for Chinese food will be lower;
Eight: employees of western food deal with foreigners in Otawa, and Chinese food is almost invisible ~
Western food waiters don't care so much whether they like it or not. When you are thinking about how much you can get, have you ever thought about how much you can give? Believe in yourself, and you can get what you want by paying.
What are the requirements of the Chinese food waiter? Don't leave your hair too long. Don't dress up in fancy. Good health. Make it clear. Better maintain personal hygiene.
What's the difference between a room attendant and a western-style waiter in a five-star hotel? These are two departments of the hotel, and the nature of their work is completely different.
The room attendant is responsible for cleaning the room, making the bed and serving the in-house guests in the room area. Wages are generally lower than those of restaurant waiters.
Waiters in western restaurants work in the dining area, and are responsible for cleaning, serving and removing dishes for the dining guests. Generally speaking, when others are eating, the service in the restaurant is a heavy job. It's a service job, and the salary is higher than that of the room attendant. However, compared with ordinary restaurants, western restaurants are of great help in cultivating personal qualities. The disadvantage is that when others eat and you work, there is more psychological imbalance, and then eating is not punctual, and the amount of labor is large when there are many guests.
Which is easier, a buffet waiter or a Chinese waiter? China's plate is heavy, but everything else is fine. If it's a buffet, it's usually a meal and dishes.
The service attitude of western food waiters II. Polite expressions in restaurant service
Polite terms should be "seven tones" and "cross" "Seven tones" are greetings, inquiries, thanks, apologies, responses, blessings and farewell. "Cross" means hello, please, thank you, sorry, goodbye.
1. Greeting voice:
1. 1 "Hello, sir (miss)! Welcome. " /"Good afternoon (evening), welcome!" /"Welcome to eat here"/"Welcome! A * * * How many people are there? Please sit here. "
1.2 "Sir (Miss), do you have a reservation? Which room (table) is it? "
1.3 "Please follow me"/"This way, please"
Seek advice
2. 1 Would you like to sit here, sir (miss)? "
2.2 "Excuse me, sir (miss), may I order now?" /"This is the menu, please select"
2.3 "Excuse me, what kind of drinks do you like? We have here ... "
2.4 "Sorry, I didn't catch what you said, could you say it again?"
2.5 "What would you like to eat, sir (miss)? We have a new ... (our specialty is ...) "
2.6 "What else do you need, sir? Do you want to use some ...? "
2.7 "Excuse me, sir, can I serve now?"
2.8 "Excuse me, sir, can I change this dish into a small one?" /"Excuse me, can you take this plate off?"
2.9 "Excuse me, sir, do you have fruit platters? We have fruit here ... "
2. 10 "Did you eat well?" /"Are you satisfied?" /"Anything else?"
2. 1 1 "Can I pay your bill now?"
Thank you.
3. 1 "Thank you for your comments (suggestions), and we will definitely correct them.
3.2 "Thank you for your help"
3.3 "Thank you for coming"
3.4 "Thank you for reminding me"
3.5 "Thank you for your encouragement, we will try our best."
4 Apologize
4. 1 "Sorry, this dish takes time. Would you please wait a little longer? "
4.2 "I am sorry to have kept you waiting. This is a dish.
4.3 "Sorry to have kept you waiting"
4.4 "Sorry, this variety has just been sold out, and the хх dish is basically similar to its taste and materials.
4.5 "Sorry, I put your food wrong"
4.6 "I'm really sorry, shall we make it for you again?"
4.7 "Sorry, please wait a moment, it will be ready soon!"
4.8 "Sorry"
4.9 "I'm very sorry for soiling your clothes. Shall I take it to wash?"
5 response sound
5. 1 "Ok, I'll inform the kitchen and do as you ask."
5.2 "Ok, I'll go right away"
5.3 "Ok, I'll arrange it right away."
5.4 "Yes, I'm a restaurant waiter, and I'm glad to serve you."
5.5 "Thank you for your kindness, we don't accept tips."
5.6 "Never mind, this is what I should do."
5.7 "I see."
6 blessing sound
"Please enjoy your meal."
6.2 Happy New Year/Happy New Year/Merry Christmas/Happy holidays
6.3 "I wish you a happy wedding."
6.4 "I wish you a speedy recovery."
6.5 "Happy birthday to you."
6.6 "I wish you a happy mood."
7 farewell sound
7. 1 "Take care, sir (miss). Welcome to visit next time. "
7.2 "Goodbye, Sir (Miss)"
7.3 "Please go slowly"/"Please go.
Other polite expressions in restaurants
8. 1 "Please use tea"/"Please use towel"/"Please use wine"
8.2 "All your dishes are here, please have a taste."
8.3 "Please give us more valuable comments on our services and dishes."
Is the western waiter tired or the hot pot waiter tired? According to common sense, western food waiters are tired. From an objective point of view, there are many cups and plates in western restaurants, which will require some manpower. From a subjective point of view, waiters in western restaurants are more relaxed, because people who enter western restaurants are not advocating western lifestyles, but most of them are still "quiet" than those in hot pot restaurants. So you won't be too tired when serving.
In fact, I have never been a waiter, and my opinion can only be used for reference. Haha's laughter ...
Generally speaking, the waiters are tired, so let's accumulate more experience and be your own boss!
Both dry Chinese food waiters and hot pot waiters are good at Chinese food, and there are many opportunities to contact guests, mostly in the box and a la carte service, introducing drinks and dishes and taking value-added services;
And when you put everything on the hot pot, the guests are basically independent. It's pure service, you can't exercise anything.
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