What should I pay attention to when booking a hotel room?

The job responsibilities of the room attendant are summarized as follows:

1. Responsible for the reception and reservation of guests after bathing. Accurately register passenger flow for reference.

2. Do a good job in the area of health, to ensure that the goods are clean and tidy.

3. Replenish all kinds of articles needed by the guests in time, and do a good job of room reception.

4. Be responsible for checking the operation of equipment and facilities in the area, reporting maintenance items in time, and reporting and handling any abnormality in time.

5. Be responsible for the air conditioning and exhaust, the opening of various electrical equipment and the adjustment of lighting in the area, and ensure the business premises, required standards and business atmosphere.

6. Be responsible for counting, taking, delivering, reporting the loss, and making compensation for linen and other guest items, and do a good job of disinfection to ensure the safety of guests.

7. Be familiar with the location of business premises, the distribution and use of guest rooms, keep in mind the service items and prices, and actively promote sales.

8. Provide guests with services such as food, drinks, ordering food, waking up, etc., memorize the characteristics of guests, and be responsible for the custody and storage of guests' belongings.

9. Take good care of the company's property, strive to save, and complete all matters assigned by superiors with good quality and quantity.

10. Cooperate with the foreman and the use of private rooms to fill in all kinds of documents accurately and standardly.

1 1. Keep in mind the layout of passages and fire-fighting facilities in the area, have the knowledge and ability to use them correctly, strengthen the awareness of fire prevention and theft prevention, and carefully record the handover.

12. Listen carefully to the guest's opinions and feedback the guest's information and opinions to the superior in time.

13. Take an active part in training, constantly improve service skills, always keep the instrument clean and tidy, correctly use service honorifics, constantly shape yourself and establish corporate image.

This is basically the case, welcome to refer to it!