Recommendations for hotel management rationalization

Hotel Management Rationalization Suggestions Part 1

Chapter 1 General Principles

To establish the company's rationalization suggestions proposing, adopting and rewarding procedures to ensure the company's various businesses Continuously improve and formulate these measures based on the company's actual conditions.

The rational suggestions referred to in these Measures refer to methods and measures related to improving and perfecting the company's engineering technology, business management and corporate culture, and should be progressive, feasible and effective.

The rationalization suggestions focus on improving product quality and reducing material consumption, improving labor productivity and economic benefits, and strengthening enterprise management.

All employees of the company should participate in the collection of rationalization suggestions.

Chapter 2 Collection

The Quality and Safety Department is responsible for collecting and sorting out rationalization suggestions every month.

Employees who propose rational suggestions should fill in the "Registration Form for Rational Suggestions" and attach drawings, data, information, etc. when necessary. From the date of filling in the form, the proposer of the suggestion is obliged to explain the situation and answer in detail to the adopting unit. question.

Chapter 3 Review and Feedback

Establish a company-wide rationalization proposal collection and review leading group to be responsible for promoting the company-wide rationalization proposal work.

Team leader: (Deputy) General Manager

Team members: managers of various departments, necessary technical experts, rationalization suggestion administrators

The office received the "Rationalization After submitting the Suggestion Registration Form, the suggestions should be preliminarily classified and sorted out in a timely manner and sent to relevant experts or the recommended unit for preliminary review. If the application is not accepted or temporarily retained, the original proposer (department) should be notified in a timely manner. The original proposer (department) allows one appeal. After the initial review and approval, the suggestions will be graded and implemented by the implementing department and sponsor. Those that reach A level will be submitted to the leadership group for review. If necessary, a leader will be designated to supervise the case.

According to the recommended importance, it is divided into four levels:

Level A, important, mostly innovative;

Level B, more important, mostly innovative For improvement;

C level, general;

D level, reflected on individual problem points.

The office investigates and tracks the implementation of recommendations and coordinates to resolve existing problems. Conduct effect evaluation and benefit calculation on the implementation of recommendations. Make a report on the results of suggestions that meet the reward standards, formulate a reward plan, submit it to the committee for approval and publish it on the bulletin board. The intellectual property rights of patents, know-how and results resulting from proposed improvements belong to the company.

The rationalization proposal collection and review leading group should accept the supervision and inspection of employees and answer questions and inquiries from employees.

Chapter 4 Rewards

Any suggestions that reduce costs or increase revenue due to adoption will be withdrawn in the following proportions:

Annual savings or new creations If the value exceeds 1 million yuan, the calculation is based on 1%.

The annual savings or new creation value is more than 500,000 yuan and less than 1 million yuan, calculated based on 1% to 1.5%.

The annual savings or new creation value is more than 100,000 yuan and less than 500,000 yuan, calculated at 1.5%~2%. As a result of the suggestion, all the company's patents, know-how and achievements will be registered, and the proposer will be given a one-time special bonus.

The company also sets up annual awards for rationalization suggestions, which are divided into first, second and third prizes. The award evaluation is determined by the company’s rationalization suggestion collection and review leading group.

Company leaders will not participate in the award selection. Hotel Management Rationalization Suggestions Part 2

1. Purpose

1.1 Encourage employees to give full play to their talents, participate in the production and operation management of the factory, actively put forward rationalization suggestions, improve various tasks of the factory, and promote Improvement of management and efficiency.

1.2 Encourage employees to actively propose and implement rational suggestions based on their positions, improve factory production efficiency and manufacturing quality, reduce production costs, and increase product competitiveness.

1.3 Establish and improve the channels for employees to participate in the "Everyone Becomes an Operator" activity and the channels for obtaining income from it, so as to achieve a win-win situation for individuals and the factory.

2. Scope

2. This system regulates the management of the process of proposing, reporting, statistics, organizational review, and rewards for rationalization suggestions.

2.2 Applicable to the management of the company’s five categories of rational suggestions: safety, quality, cost, response, and organizational development.

3. Reference Standards

4. Responsibilities

4.1 Continuous Improvement Room

4.1.1 The centralized management department for factory rationalization suggestions, Responsible for mobilizing the enthusiasm of all employees in the factory to make continuous improvements and put forward rational suggestions based on their respective positions, and be responsible for the quality and quantity of rational suggestions put forward by the factory.

4.1.2 Responsible for organizing the review of rationalization suggestions and following up on the completion of rationalization suggestions by each department.

4.2 Management Office

Responsible for the statistics, declaration and filing management of rationalization suggestions.

5. Work procedures

5.1. Principles for determining rational suggestions

5.1.1 Based on the positions of employees in the department, propose suggestions that are related to the job, or have certain contact and have specific improvement measures.

5.1.2 The duties required to be performed by this position should not be treated as rational suggestions.

5.1.3 The information transmission, problem solving process and implementation methods that the company has clearly stipulated should be resolved according to the prescribed procedures. They should not be treated as rational suggestions and should be treated as feedback.

5.1.4 The normal increase of production by employees to seize the time does not fall into the scope of rational suggestions.

5.1.5 Reasonable suggestions are divided into five categories: safety, quality, cost, response and organizational development, specifically including:

5.5.5.1 Improve safety, security and working environment;

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5.1.5.2 Improvement of product quality and engineering quality, improvement of product structure (excluding new product development), and cost reduction;

5.1.5.3 More effective use and conservation of energy, Raw and auxiliary materials, reduce production costs and various consumption:

5.1.5.4 Improvement of manufacturing processes and testing, inspection methods and product packaging;

5.1.5.5 Manufacturing equipment and process equipment , improvement of instruments;

5.1.5.6 Simplify work procedures and eliminate useless or ineffective duplication of work;

5.1.5.7 Propose reform methods or measures in management organizations, systems, institutions, etc. Improvement plans will improve work efficiency and the company's adaptability. Suggestions for rationalizing hotel management Part 3

The rise and fall of a hotel is closely related to itself. Today, as hotel development becomes increasingly mature, hotel competition is becoming increasingly fierce. We should all participate in the management of the hotel with a sense of ownership and make suggestions for the development of the hotel. The following are some suggestions I have made for the hotel for leadership reference.

1. Training for managers

?Training is the best benefit?. Training is an effective way to enable hotels to adapt to the ever-evolving market demands, improve the overall quality of management personnel, and enhance corporate competitiveness. Managers are the core strength of a hotel. With the development of hotels, the requirements for managers are getting higher and higher, and diversified talents are necessary for enterprises. Through training, managers can continue to grow and surpass themselves. In an unchanging fixed environment, people's vision is getting narrower and narrower. The hotel can select a group of personnel to study abroad. This can create a good atmosphere of high spirits, vitality, pioneering and enterprising, and stimulate everyone's enthusiasm for work.

2. Emotional motivation and spiritual encouragement

Only satisfied employees can have satisfied customers. The hotel should become an "employee's home" and invest emotionally in employees so that they can always feel the warmth of home. Therefore, the hotel should always care about the work and life of employees, help employees solve various difficulties at any time, and make employees understand that they play a vital role in the success of their departments and the entire hotel. To make employees happy at work, they must find their spiritual home. Sometimes giving employees some honor and dignity is often more effective than giving them some monetary and material rewards.

Therefore, we should fully understand the psychology of employees and give them a certain sense of honor and achievement in a timely manner when they have achieved results through sweat and wisdom.

3. Strengthen communication and participation

The most precious thing between people is sincerity, trust and respect, and the bridge is communication. You can hold employee symposiums from time to time to care about employees and be good at listening to their opinions and suggestions so that you can brainstorm ideas. Communication and participation should tap into the inner drive of employees spiritually and provide a stage for them to display their talents. It is necessary to give full play to the role of the general manager's mailbox, not just a decoration, shorten the distance between employees and managers, make employees dare to tell the truth, give full play to the initiative of employees, and obtain a strong driving force for the development of the hotel.

4. Truly achieve service with a smile

How to truly achieve "customer first" and proactively create a warm atmosphere and first-class service for customers to feel "at home". Smiling gives people a feeling of kindness, affability, and politeness, and coupled with appropriate honorifics, it will make guests feel relieved. Although every department requires employees to serve with a smile, the actual results are not great. One of the reasons is that employees are required to do so. Efforts should be made to let employees understand that the smile should be natural, because the guest is "God"; the smile should be sweet, because the guest is the "God of Wealth"; and the smile should be friendly, because the guest is the guest. Only in this way can "smile + comfort = first-class service" be implemented with immediate results, so that every customer who walks into Taoliyuan will linger and be willing to be a repeat customer.

5. Produce the hotel’s own store newspaper

In order to better reflect the hotel’s unique corporate culture, enrich employees’ spare time cultural life, and improve employees’ cultural quality, our hotel can do it every half month A copy of your own shop newspaper. Let hotel employees actively participate, call on all employees to actively contribute, solicit employees' opinions extensively, and reward adopted manuscripts and good suggestions. This can better reflect the hotel's style, culture and advanced deeds, fully mobilize the enthusiasm, subjective initiative and innovative creativity of employees, continuously add luster to the hotel, and better promote the hotel's image to the outside world.