What does Ctrip mean by booking a hotel guarantee?

Hotel reservation guarantee means that the guest promises to stay in the hotel, otherwise he will bear the economic responsibility. The hotel must ensure the execution of the reservation under any circumstances. In any case, as long as the guest arrives, he will provide the guest with a room or find a room with similar conditions.

If the guest fails to arrive at the hotel on the expected arrival date and fails to contact the hotel, the hotel will generally keep his room until noon the next day 12, and charge the guest a room fee for one night.

Extended data:

Hotel reservation guarantee can ensure that guests can get the reserved room. If they don't reserve a room, they can ask to upgrade to better rooms, such as ordinary hotels and superior suites, but if all rooms are gone, the hotel must arrange for guests to stay in other hotels.

Guests can get hotel reservation service through Internet, telephone, mobile wap and mobile hotel reservation client, and communicate with the hotel in advance about check-in time, room grade and corresponding services. At the same time, hotels usually require a deposit or a guest's credit card number.