Traditional Culture Encyclopedia - Hotel accommodation - Is there a dish missing from the hotel banquet?
Is there a dish missing from the hotel banquet?
1. food supplement: the hotel can make up the missing food immediately and apologize to the guests.
2. Fee reduction: The hotel can reduce the corresponding fees in the bill to compensate the dissatisfaction of the guests.
3. Refund part of the expenses: If the guests are very dissatisfied with the missed dishes, the hotel may consider returning part of the expenses to apologize and compensate the guests for their losses.
4. Offer coupons or gifts: Hotels can offer coupons or gifts to guests to express their apologies and compensate their dissatisfaction.
Different compensation methods are suitable for different situations, and the specific compensation methods should be selected according to the actual situation. No matter what compensation method is adopted, the hotel should apologize to the guests in time and try its best to solve the problem in order to maintain a good customer relationship.
- Related articles
- Dining facilities of Sanya golden phoenix Hotel
- Experience hotel management system e-r
- How many kilometers from Jinxiu County to Shengtang Mountain?
- How to get from Chimelong Tourist Resort (Happy North Road) to Kaisheng Business Hotel
- Nice restaurant, a complete collection of restaurant names.
- Does everyone in the university rent their own house?
- How far is Xiaobailou Station of Metro 1 Line from Tianjin Golden Hotel?
- How long does it take from Dinghai to Zhouzhuang? How much is the fee per person? How much is the hotel there for one night? I want to travel to Jiangnan, and there are other scenic spots. Start (a di
- How about Blu-ray Linkin Park? OK or not? Is it worth buying?
- Bai Bin Online Celebrity Hotel