Traditional Culture Encyclopedia - Hotel accommodation - What are the main responsibilities of the sales manager of a five-star hotel?

What are the main responsibilities of the sales manager of a five-star hotel?

1, under the leadership of the sales headquarters, work closely with all departments to complete the work.

2. Strictly abide by the company's rules and regulations, and set an example everywhere.

3. Make a sales plan.

4. Determine the sales policy.

5. Design the sales model.

6. Recruitment, selection, training and deployment of sales staff.

7. Inspection and evaluation of sales performance.

8. Sales channels and customer management.

9, financial management, measures to prevent bad debts, accounts recovery.

10. Summarize and report the sales situation in time and put forward reasonable suggestions.

I. Sales Plan, Organization and Customer Management

1. Grasp the marketing scope and investigate the current market situation.

2. Decide the trading conditions of new customers.

3. Establish interpersonal relationships with customers.

4. Collect information about competitors.

5, sales target and quota setting and management.

6. Scientific and effective business analysis.

Second, the measurement management of customers

1, customer sales statistics and sales analysis.

2. Customer's business analysis and guidance.

3, customer funds operation guidance and credit investigation.

Third, customer marketers.

1, customer sales policy formulation assistance.

2. Support the customer's plan.

3. Do market observation from customers.

4. Provide promotion guidance for customers.

Fourth, marketing technology.

1, technical seminar held.

2. Teach the basic knowledge of commodities and sales.

3. Accompany sales and assist in marketing.

4. Sales activities, after-sales service guidance and complaint handling.

V. Professional Marketing

1, accept order business'

2. Contact the company about sales.

3. Account recovery.

4. Daily, weekly and monthly sales summary and report.