Traditional Culture Encyclopedia - Hotel accommodation - Can I get a refund if I don't stay in the reserved room?
Can I get a refund if I don't stay in the reserved room?
First, understand the reservation terms.
When booking a hotel room, please read and understand the reservation terms carefully. These terms usually stipulate the terms of cancellation, modification and refund. Different hotels and booking platforms may have different policies, so please be sure to understand and abide by the relevant regulations.
Second, cancel the reservation in advance.
If you are sure that you can't stay in the reserved room, it is recommended to contact the hotel or reservation platform as soon as possible to understand the cancellation policy and go through the cancellation procedures. Generally speaking, if you cancel your reservation in advance, you can get more refunds. However, please note that some hotels or booking platforms may charge a certain cancellation fee.
Third, communicate with hotels or booking platforms.
If you have any questions or are dissatisfied with the refund policy, you can communicate with the customer service department of the hotel or reservation platform. They can provide you with more detailed answers and help according to the specific situation. In the process of communication, please be polite and patient in order to solve the problem better.
Fourth, avoid unnecessary losses.
In order to avoid the loss caused by cancellation, it is recommended that you read the relevant terms and policies carefully before booking, and then make a reservation after confirming the itinerary. In addition, if you often need to book a hotel, you can consider using a reputable booking platform or joining the hotel's membership plan to enjoy more benefits and convenience.
To sum up:
Whether the reserved room can be refunded depends mainly on the specific reservation terms and hotel policies. Before booking, please be sure to understand the relevant regulations; If you need to cancel the reservation, please contact the hotel or reservation platform as soon as possible and abide by the relevant regulations; If you have any questions or dissatisfaction, please communicate with the customer service department to solve them.
Legal basis:
Contract law of the people's Republic of China
Article 94 provides that:
In any of the following circumstances, the parties may terminate the contract:
(a) the purpose of the contract cannot be achieved due to force majeure;
(two) before the expiration of the performance period, one party clearly stated or indicated by its own behavior that it would not perform the main debt;
(three) one party delays the performance of the main debt and fails to perform it within a reasonable period after being urged;
(4) One of the parties delays the performance of debts or commits other breach of contract, which makes it impossible to achieve the purpose of the contract;
(5) Other circumstances stipulated by law.
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