Tongcheng yilong customer service telephone

Tongcheng yilong customer service telephone number is 957 1 1. Tongcheng yilong 20 18 12.3 announced the opening of the new 9571/customer service hotline. The new number is an exclusive number with authoritative qualification officially issued by the Ministry of Industry and Information Technology. As a scarce resource in the code number, 95 National Uniform Number is usually used by large-scale well-known enterprises in national pillar industries such as banking, securities, civil aviation, logistics, petroleum and petrochemical, and Internet enterprises also use WeChat payment, JD.COM and Alipay.

Tongcheng Yilong was formed by the merger of Tongcheng.com and Yilong.com, a subsidiary of Tongcheng Tourism Group. Prior to this, the integration of superior resources such as transportation and hotels has been successfully completed, and the customer service has also achieved a smooth transition. 2018165438+1October 26th, Tongcheng yilong was successfully listed on the main board of the Hong Kong Stock Exchange. Tongcheng Yilong is the first mainstream OTA listed in Hong Kong stock market in China, and is called "the first OTA stock in Hong Kong stock market".

Customer service hotline service scope:

Tongcheng yilong 957 1 1 customer service hotline will be used for service consultation and reminder of transportation and accommodation services such as air tickets, hotels, train tickets, bus tickets, car rentals, etc., and a service entrance for tourism products will be reserved to meet the one-stop travel service of Tongcheng yilong customers. In addition, Tongcheng Yilong Customer Service Center has streamlined and integrated the menu content of the service hotline, which has improved the pre-judgment experience of some services and can more effectively improve the consulting efficiency and service experience of customers.

After the formal application, 957 1 1 will serve as the exclusive service hotline of Tongcheng Yilong, providing customers with telephone and SMS notification confirmation services in the case of ticket purchase, order confirmation, flight reminder, change and change notice. Customers can identify the customer service number audited and certified by the Ministry of Industry and Information Technology, and it is easier to identify fraudulent phone calls and fraudulent short messages to avoid interference from telecom fraud.

Refer to the above contents: People's Daily Online-Tongcheng Yilong opened a new 957 1 1 customer service hotline.