Can children stay in a hotel with their parents?

Recently, a netizen posted that when she and her parents checked in, the hotel front desk said that an adult family of three could not stay in the same standard room. She also said that this was a common industry rule. So, is it reasonable for a hotel to not allow adult children to live in a standard room with their parents? Obviously this is unreasonable.

First of all, from a legal perspective, there is no law prohibiting adult children from living with their parents. As far as private rights are concerned, it can be done without prohibition by law. The "Consumer Rights and Interests Protection Law" stipulates that consumers have the right to independently choose goods or services, independently select product varieties or service methods, and decide independently to purchase or not to purchase any kind of goods, and to accept or not to accept any service. Without any legal basis, the hotel does not allow adult children to live in a standard room with their parents, which obviously violates the legitimate rights and interests of consumers and is illegal.

It is also illegal for hotels to use "general industry regulations" as a reason for refusal

As a service place, hotels should provide customers with better services to meet the actual needs of consumers. , it is obviously illegal for the hotel to use general industry regulations as the reason for refusal. In the absence of legal provisions, it does not make it legal just because there are general regulations in the industry.

In this case, how can consumers safeguard their legitimate rights and interests?

As consumers, when their legitimate rights and interests are infringed upon, consumers can report and complain to the local consumer association; in addition, because consumers have paid fees on the online platform, the relationship between the two parties A contractual relationship has been formed in law. The hotel's refusal to check in the consumer obviously violates both the legal provisions and the contract. As a consumer, you have the right to file a civil lawsuit with the court and require the hotel to perform the contract and protect your right to check in. .