Traditional Culture Encyclopedia - Hotel accommodation - A short story or fable about warm service

A short story or fable about warm service

A short story or fable about enthusiastic service:

1. "Remember the person who served you"

One day, a little boy walked into a hotel In the cafe, I found a round table and sat down. A waitress brought him a glass of water at the table with a smile on her face.

"How much does an ice cream sundae cost?" the little boy asked.

"50 cents, sir." the waitress replied.

So the little boy took out all the coins in his pocket and counted them carefully. It happened to be 50 cents.

"So, how much does a plate of ordinary ice cream cost?" he asked again.

It was the peak meal time. There were some people waiting for tables at the door, and the waitress became a little impatient.

"Thirty-five cents!" she said rudely.

The little boy took out the coins from his pocket again and counted them carefully.

"I want regular ice cream," he said.

The waitress brought the ice cream, put the bill on the table and walked away. The boy finished his ice cream, went to the cashier, paid his bill and left.

When the waitress returned to the table and started cleaning the table, she was stunned by what she saw: on the empty plate on the table, there were two 5-cent coins and 5 cents neatly placed. A penny—that was her tip.

2. "Do You Have Enthusiasm"

When the Greeks died, they did not mourn. Just ask: "Did this person have enthusiasm during his life?" The subtext may be, if there is no enthusiasm, death will be dead, and living is almost the same as death anyway; if there is enthusiasm, it doesn't matter if you die, and you will die without regrets.

Do you have enthusiasm? I have seen a lot of "enthusiasm": a driver who drives a taxi with his head shaking; a cleaner who pulls the car uphill; a fat man who wolfs down food in a restaurant; A young man whistling while playing games; a modern girl who clicks her high heels; a boy who has wandered thousands of miles and wants to be with his girlfriend.

Their enthusiasm is so sincere and natural that it is only revealed accidentally.

I am often moved by these enthusiasms. Although they don’t know me, seeing them so happy makes me involuntarily happy for them.

In this world, there are a lot of false enthusiasms and some crazy pursuits. But I think, as long as they think it's true, and as long as it doesn't hurt anyone else, let them indulge in that passion.

Enthusiasm is an extension of dreams, even if it has not reached the height of dreams; passion is the child of love, smart, lively and unexpected.

"Do I have passion?" Don't ask yourself this just before you die. In fact, you should ask it every night.

3. "To value others is to value oneself"

A person's taste and achievements should be reflected in the process of getting along with others. There is this verse in Hemingway's "For Whom the Bell Tolls": "No one can be like an island, standing alone in the sea. Everyone is like a small piece of soil, connecting the entire land."

If a piece of soil is washed away by the sea, Europe will be missing a corner. It is like a mountain gorge, but also like your friends and yourself. ” No one can live alone and must get along with others.

In getting along with others, if you want to be welcomed by others, the first thing you should do is to sincerely care about others and value others. . To care about others and value others, you must have noble sentiments and an open mind.

Your sincere heart will make the other person feel emotionally warm and happy, and spiritually enriched and satisfied. , you will experience a beautiful working and living atmosphere, and you will have harmonious interpersonal relationships.

Only by valuing others from the heart can you be valued by others. If we value others, others will value us.

In layman’s terms, we have no reason to let others value ourselves first. We must value others first. .

The better you do, the better your chances of success will be. Valuing others is actually valuing yourself.

Performing Master Before a performing master came on stage, his disciple told him that his shoelaces were loose. The master nodded his thanks and knelt down to tie it carefully. After the disciple turned around, he squatted down and loosened his shoelaces. A bystander saw all this and asked puzzledly: "Master, why do you want to loosen the shoelaces again?"

The master replied: "Because I play a tired traveler, and his shoes are loosened after a long journey. I can use this detail to express his tiredness and haggard." "Then why don't you? Tell your disciples directly?”

“He could carefully notice that my shoelaces were loose, and enthusiastically told me that I must protect his enthusiastic enthusiasm and encourage him in a timely manner. As for why I had to untie my shoelaces. Yes, there will be more opportunities to teach him acting in the future, so we can talk about it next time."

Enlightenment: A person can only do one thing at a time. Only those who understand the key points are real talents.

4. "A blind man is busy writing a letter of thanks: a short story about the enthusiastic service of the No. 56 Team"

There are several bus No. 56 traveling from Meilong New Village to Lingyun Road in Shanghai. A blind welfare factory and a blind theater troupe. In the process of serving blind passengers, the fleet has launched a special "one-stop service for blind people" in which the car stops in front of the blind person, supports the blind person in front, places the seat in front, and greets the blind person in front when getting off. After enjoying the warm and warm service of the sales staff, the blind passengers wrote many letters of thanks to the fleet.

Lao Li, a neighborhood committee cadre of Changqiao New Village, could not resist the persistence of several blind people. , led them to the No. 56 team office, and handed a red thank-you letter with thousands of words into the hands of the captain.

The whole story is this: At noon one day, several blind people boarded the No. 56 unmanned ticket bus. Whether they were impatient or misheard the station announcement, they got off two stops early. The driver Xiao Yao noticed from the display screen that after they got off the bus, he felt puzzled and immediately reported the station name twice. After hearing the sound, several blind people who had just taken a few steps turned back. Xiao Yao immediately stopped the car. Got up, got out of the car and helped them one by one into the car.

The blind Mr. Wu and his wife, who live in Meilong New Village, take bus 56 to work in Xujiahui every day. After the dispatcher at Lingyun Road Terminal found out, he enthusiastically helped the two of them get on the bus and arranged their seats.

One day this summer, the old couple went out. As soon as they arrived at the terminal, the wife’s legs became weak, she was sweating profusely, and she could not support herself. Upon seeing this, the salesperson hurriedly brought a recliner and gave it to her. Dan also applied ice cubes to her, which effectively relieved the symptoms. Afterwards, the old couple wrote a letter of thanks, saying sincerely that "it may be a small matter, but the spirit of serving passengers is commendable."

Blind Ms. Zhang from Meilong No. 11 Village once had the experience of riding two cars a day, but was treated differently. One day when Ms. Zhang was out, she got on a minibus in Xujiahui and wanted to transfer to route 56 to go home. Unexpectedly, the minibus conductor gave random directions and made her fumble for a long time before she found the transfer station for route 56.

After getting on the No. 56 bus, conductor Wang Xiuzhen understood what had just happened, and hurriedly supported Ms. Zhang to help her find her seat and asked her where to get off. She also specially found a person who got off at the same stop. An old passenger acted as a guide for Ms. Zhang. Ms. Zhang later wrote a letter of thanks to the team leader: "Same passengers, very different services. The service of Route 56 should be respected."

5.

On one side are dozens of students who don’t know whether they are alive or dead, and on the other side are seven relatives who are in danger. Where to go? At this critical moment of life and death, he silently endured the great pain after making a difficult decision and risked his life to snatch 31 students back from the hands of death one by one. However, seven relatives who were close at hand were unfortunately swallowed by the flood.

He is Wei Zhengxiong, the people’s teacher. After his touching deeds gradually spread, it aroused strong responses from all walks of life.

The family is in trouble and dozens of students are in danger. In 2006, Wei Zhengxiong, a 46-year-old Buyi teacher from Youmai Township, Wangmo County, was transferred to work at the township education guidance station after teaching at Pingbu Primary School for more than 10 years. .

Twenty meters away from his second-story house is the Pingbu River, which is not usually fast.

Pingbu School has fewer dormitories. At the request of parents, Teacher Wei freed up the first floor of his home for 32 students to board, while his family lived on the second floor. My mother, who is over 70 years old, also lives on the first floor because she has difficulty going up and downstairs. The two bungalows owned by his younger brothers Wei Zhengshi and Wei Zhengkai are next to each other.

A few months ago, after the two younger brothers entrusted their sister-in-law and children to him, they left home to work with confidence. On the evening of June 12, 2006, people by the Pingbu River gradually fell asleep.

At around 0:00, Wei Zhengxiong’s wife Huang Shilan was awakened by a series of rapid knocks on the door. She picked up the flashlight and walked to the top of the stairs to take a photo. She was shocked when she saw a group of boys and girls, covered with water and mud. Some were naked, and some were only wearing underwear. They shouted in panic: "Teacher!" It’s flooded, please help us!” The stairs not far from the children’s feet were already submerged in water.

The mother-in-law, who was picked up by the children, was so shocked that she collapsed aside. Huang Shilan immediately woke up her husband, daughter, and son. Wei Zhengxiong took the flashlight, strode to the window and took a photo, and his head exploded with a "boom": outside the house, there was a vast ocean, and the first floor was completely submerged in water. The torrential waves were mixed with uprooted trees and other floating objects. It kept hitting the building, and the house was already shaking.

"No! There are only 11 people who came up, and there are 21 more people in the water downstairs. Rescue them quickly!" Wei Zhengxiong counted them with the help of a weak flashlight, and felt relieved.

It turns out that in addition to the two students who took leave to go home, there are 32 students boarding at his home tonight. Wei Zhengxiong asked his wife and daughter to clean the dirt from the students, and then he rushed to the stairs and called the names of the children downstairs. Daughter Haifeng suddenly remembered that the second uncle and third uncle's houses next door were all bungalows, and the two uncles and younger siblings must also be in the water.

When Wei Zhengxiong heard his daughter’s reminder, his heart suddenly turned into a knife, and tears flowed down his face. The old mother, who had just regained consciousness, couldn't help but burst into tears. The floods were still rising, and the situation was so critical that Wei Zhengxiong could no longer hesitate.

He told his daughter: "Quick! Go to the back wall and call your aunts and brothers and sisters. I'll save the students!" After saying that, he rushed to the stairs and got into the water. Swim to the room.

Suddenly, with a loud noise, another wave of water broke through the door and rushed in, rushing Wei Zhengxiong back to the stairs leading to the second floor. Downstairs are 21 students who don't know whether they are alive or dead, and next door are seven ill-fated relatives.

The floodwaters are still rising, and the water level is close to the second floor floor. Will the children still be alive? Wei Zhengxiong swam forward with all his strength, and soon approached Wei Jiang, who was swept into the middle of the house by the water and hugged the wooden frame bed tightly. As soon as he carried Wei Jiang up to the second floor, the ensuing flood quickly overflowed the second floor. ?

"Zhengxiong, the seven people from the second and third sons are still in the water. They are all your relatives!" The wife and old mother were so worried that they burst into tears. ?

"There is no way. There are 7 people in their family and 20 people in my downstairs. How can I explain to so many parents? The only choice is to save the children first!" This painful decision made Wei Zheng ambitious Like a knife twisting.

At this time, the stairway was completely submerged and became turbid. Ten meters behind the house is a bare cliff with no way to go. Time is life.

Wei Zhengxiong came to the stairs and called the children's names loudly, but there was no reply for a long time. Although he had a bad premonition, he was unwilling to give up his last glimmer of hope and still leaned down and shouted.

"Teacher Wei, please save us!" A few minutes later, several weak voices rushed out of the water. Wei Zhengxiong couldn't believe his ears, the children were still alive!

It turned out that the cracks in his building were covered with cement and lime powder. The flood was so strong that the air inside was squeezed under the ceiling to form a small air layer. The students stood on the bed. I could barely breathe for a while on the shelf. My daughter said that we cannot swim in now, otherwise the water surface will break and the air will be taken away, and the students will drown instead. ?

Wei Zhengxiong heard that his daughter was right, so he had no choice but to lean down and encourage the children to hold on. By about 1 o'clock on the 13th, the flood began to recede, and most of the first floor was still submerged in water.

Wei Zhengxiong couldn't wait any longer, found a long bamboo pole, swam downstairs, and pulled 19 children trapped in several rooms back from death. Only 14-year-old Cen Baoxing Unfortunately killed. The daughter stuck her head out of the window, still calling to her two uncles' homes. However, the bungalow of my uncle's family was still quietly submerged in the water, and the home was like a cemetery. Wei Zhengxiong burst into tears.

After 4 o'clock in the morning, the sediment left by the flood more than one meter high finally receded. The whole village was desolate. The exhausted Wei Zhengxiong couldn't wait to step on the mud that was half a man's height and went straight to his brother's house, which was separated by a wall.

The doors of the two younger brothers’ houses were all washed away by the flood, and the mess inside was horrific: the family’s seven members, except for the niece Weiha who was missing, the other six people were all lying in the mud, already angry. Absolutely dead. ?

"Brother, please forgive me. Brother promised you to take good care of your family! Brothers, sisters, children, I am sorry for you." Seeing the tragic scene, Wei Zhengxiong's legs weakened and he knelt down. On the ground, all the guilt and remorse came to my heart, and tears fell like rain. At this scene, the 31 rescued students standing behind him also knelt down.

For a long time, Wei Zhengxiong asked his wife to call his two younger brothers who were working in other places, saying that their hometown was hit by a disaster and they asked them to come back quickly. A few days later, the second and third brothers rushed back to their hometown.

As soon as they got off the car, they saw several coffins placed in front of their home from a distance. The brothers understood everything at once and immediately fainted to the ground. The two younger brothers' home suffered such a catastrophe and was basically uninhabitable. Unable to withstand the strong request of their old mother, the brothers reluctantly agreed to stay at their brother's house temporarily.

Wei Zhengxiong confessed to his brothers again and again, but for a long time, they ignored him and even refused to eat at the same table with him. Whenever the old mother thinks of her five lively grandchildren, she can't help but burst into tears. She couldn't eat a grain of rice or say a word for more than 10 days.

Half a month later, the second brother Wei Zhengshi, who had a dull expression and his lips trembled for a long time, finally said: "Brother, stop talking, we all know it, and there was nothing you could do at that time. There are still 32 students at home!" The three brothers finally hugged each other tightly and cried.