What are the duties of the assistant manager in the lobby?

Responsibilities of the assistant manager of the lobby:

1. Assist the manager of the front office to manage the front desk.

2. Make sure the reception work at the front desk goes smoothly.

3. Be responsible for handling guests' questions and complaints.

4. Responsible for welcoming important guests.

5. solve the safety problems during the shift.

6. coordinate with other shifts the matters that need to be communicated in the shift record.

7. Assist in staff training.

8. Other temporary affairs are explained by the superior leader.

job requirements

1. Those with more than one year working experience in the same position are preferred.

2. Fluent oral English, good image and temperament, proficient in computer operation and familiar with room diagram.

3. dignified appearance, quick response, good communication skills, good management and coordination skills, and good management, leadership and supervision functions.

4. Pay attention to details, have a sense of responsibility, dare to take responsibility and have strong execution.

5. Self-motivated, good learning ability and pressure resistance.