What exactly does reception at the front desk mean?

Well, first of all, there will be three shifts at the front desk of the hotel, and there will be night shifts. Generally, it is 6: 30- 15: 00 in the morning shift, 0/4: 30-22: 00 in the middle shift and 2 1: 30-7: 00 in the evening shift. The front desk is mainly to greet customers when they arrive at the hotel, and then see if they have booked a room. If so, they should get ready the day before. That is, some basic work of check-in and check-out. If you meet some vip members of the hotel, you need to mark and prepare well the day before the guests arrive. At the same time, you must fully grasp all the information of the hotel, because customers may ask. And then deal with relevant information together every day. Night shift will be very hard ~ ~ ~