What departments should a five-star hotel set up?

catering department, public relations department, sales department, housekeeping department, front office department, engineering department, finance department, personnel department, etc.

the general setting in the industry is seven departments and one room (one office).

1. The food and beverage department is responsible for all the processes of restaurant catering, including purchasing, cooking, serving, bookkeeping, tableware cleaning and so on. The catering department is a relatively labor-intensive department. The salary is in the middle, but the salary of senior chefs will be considered separately.

2. The sales department is responsible for promoting guest rooms, meetings, contacting various houses and holding banquets. If the commission is included, the wage elasticity is relatively large. In addition to the basic salary, the general salary structure also includes commission+bonus.

3. The public relations department is responsible for external image planning and external advertising. The work of the public relations department is more chic and flexible, but the salary is relatively stable and the salary is in the middle. Housekeeping department is responsible for the cleaning, arrangement, related items and equipment configuration of guest rooms. The work is tiring and the salary is average.

4. The front office is mainly responsible for the things in the lobby, such as customer settlement, consultation, luggage delivery, etc. Work is as tiring as housekeeping and catering, but some positions have higher salaries, such as cashier at the front desk.

5. The engineering department is responsible for the maintenance of the hotel. The work is not too tiring, but the technical requirements are higher, and the salary is middle and upper.

6. the finance department is responsible for the financial settlement of the whole hotel, including the salary payment of employees. The salary of the finance department is in the middle, but the work is more leisure and rigid.

7. The personnel department is responsible for staffing various departments, and is responsible for the recruitment, training, rewards and punishments of employees, with stable salaries.