Hotel PA (cleaning attendant) job responsibilities and hotel chess and card room foreman and employee job responsibilities.

PA is a very flexible profession. You need to know how to maintain carpets, what to do if there are red wine stains on the carpet, and how to deal with drunk guests. PA is not only about maintaining the sanitation of public areas

1. The ability to gain insight into the market and capture business opportunities

The ability to gain insight into the market and capture business opportunities is the most important. In the increasingly fierce competition, only by constantly capturing business opportunities can we remain invincible. Crowne Plaza Hotel is managed by InterContinental Hotels Group, the world's largest international hotel management company.

2. The ability to plan, design and organize implementation of activities

The ability to plan, design and organize implementation of activities is also very important. A successful hotel sales director must develop a plan and design that is consistent with hotel sales. Before an event is about to be launched, detailed planning must be carried out in advance, product combinations must be carried out according to customer needs, and unique products must be launched to meet customer needs and win the market.

3. Having the human resource management ability to identify and utilize talents

Having the human resource management ability to identify and utilize talents is very critical. The success of an event planning and design is closely related to No, it is inseparable from the team led by the sales director. It can be said that "red flowers must be matched with green leaves." If there are no capable subordinates, even if the sales director has an unparalleled implementation plan, the result will only be It's "talking on paper".

4. Must have a certain degree of charisma and cohesion

Must have a certain degree of charisma and cohesion, which are indispensable for the overall quality of a sales director. As a department in the hotel, the marketing and sales department must have the cooperation of other departments to achieve success in various sales.

Job Responsibilities:

1. Job Responsibilities (Supervisor)

Achieve services through supervision, training and arrangement of subordinates and the reasonable use of cleaning supplies level, through the management of plant cultivation and layout, to provide guests with a pleasing environment. The specific responsibilities are:

1. Check whether the foreman of each public area supervises the work of subordinate employees to achieve the proper cleaning and maintenance results. .

2. Inspect flowers, trees and greening facilities in each area, be responsible for formulating maintenance work plans during the greening period, monitor the implementation of the plan, ensure work quality and progress, and ensure the good operation of the greening system.

3. Supervise the management work of the foremen in each area, formulate management, use and maintenance plans for various cleaning equipment, and regularly check the use control of guest supplies.

4. Formulate and organize the public area cleaning work plan, epidemic prevention (pesticide), work plan and manpower arrangement plan.

5. Responsible for the business training and discipline education of employees to ensure that employees’ speech, behavior and service quality meet the hotel’s standards.

6. Responsible for employee shift scheduling, attendance and leave review, arranging daily work according to customer needs and employee characteristics, investigating problems that occur in daily work, and handling major festivals, important meetings, banquets and VIP arrivals Arrange inspection work before the visit, and communicate and coordinate with various relevant departments.

7. Complete other tasks assigned by superiors.

2. Responsibilities of the foreman position

Through the supervision, training of waiters and the arrangement and use of items, the hotel service level must be achieved. The specific responsibilities are:

1. Read the handover sheet before each shift and pay attention to the reminders from the office and regional supervisor on that day.

2. Check employee sign-in records and reasonably arrange the work of subordinate employees.

3. Check the cleaning and maintenance effects of the area under your jurisdiction.

4. Check the working conditions of employees at any time, check cleaning supplies and appliances, etc., make timely adjustments, and report any abnormal situations in a timely manner.

5. Guide and evaluate the work quality of subordinates.

6. Responsible for the business training of employees and improve their cleaning and maintenance skills.

7. Complete other tasks assigned by superiors.

3. Employee Job Responsibilities

Provide guests with a comfortable, clean and convenient living environment through cleaning and maintenance of public areas. Specific responsibilities include:

1. Clean and maintain the public area according to the foreman's work arrangements.

2. Check the integrity of various equipment, facilities and furniture in the responsible area, and report and repair in a timely manner.

3. Maintain cleaning machinery, store and use cleaning supplies, and organize the warehouse.