Traditional Culture Encyclopedia - Hotel accommodation - How to become a hotel cashier

How to become a hotel cashier

1, from the expression point of view, as a service industry, the first thing to return to customers is "smile". Smile and enthusiasm are invincible, and you and others will be infected and happy.

2. In terms of language, as a cashier, you can sing whenever you want. How much do you charge? Credit card or cash, please Ask if you need invoices, etc.

3. From the behavioral point of view, the hotel has its own operating procedures, which should be strictly observed. In case of special emergency, we should ask for instructions in time, respond flexibly and put customers first.

From a technical point of view, if it is cash, you should learn to distinguish authenticity. If it is a credit card, you should master the professional knowledge of all kinds of credit cards, learn to identify fake cards, and learn to hold each other steady and call the police in time when you meet someone who uses fake cards.