Job responsibilities of room attendant

Room attendants need to know the room status in time, input it into the computer accurately, and keep close contact with the front desk. Report to the supervisor in time in case of special circumstances. Keep in touch with other departments, send forms and reports, and implement the system of collecting room cards and signing in The following are the job responsibilities of the room clerk I have carefully collected. Let me share them with you and enjoy them.

Responsibilities of room attendant 1

1, master the room status, prepare and distribute the room status table regularly every day and inform the guest room floor;

2, do a good job of information collection and data accumulation, accurately answer the guests' questions;

3. Responsible for the management and reception of all keys in guest rooms;

4. Be responsible for the registration, storage and disposal of picked-up items and left-over items;

5. Responsible for the management of interphone and landline;

6, cooperate to do a good job of room staff, do a good job of room number statistics;

7. Responsible for receiving and distributing all kinds of office supplies;

8. Assist the department manager to collect the opinions of the guests.

Responsibilities of Room Attendant 2

1. Answer the phone accurately and record it in detail;

2. Accurately grasp the room status, keep close contact with the front desk at any time, and be responsible for providing the floor room rental situation to the waiters, foremen and supervisors on each floor to ensure the accuracy of the provided room situation;

3. Inform the personnel on duty in time, so as to make rounds quickly and clean up in time;

4. Each shift should make handover records.

5. Employee monthly shift schedule, attendance management, etc.

6. Other matters assigned by superior leaders;

Responsibilities of Room Attendant 3

1, obey the work arrangement of the room leader.

2. Be responsible for mastering the guest room status, prepare the guest room status table regularly every day, and notify the guest room floor.

3, responsible for answering the guest phone and master the guest information, and timely notify the waiter and relevant departments to provide services as needed, and make records.

4, do a good job of information collection and data accumulation, accurately answer the guest's inquiry, take the initiative to do a good job of customer service.

5. Responsible for the management and receiving of all keys in the guest room.

6. Be responsible for the registration, storage and disposal of picked-up items and left-over items.

7. Be responsible for department attendance and meal card statistics, and receive employees' salaries, bonuses and subsidies.

8, responsible for the overall arrangement of the daily floor staff and off-duty.

9. Responsible for the management of walkie-talkies and telephone counters.

10, master the arrival and departure of VIP and administrative guests, and inform the floor to prepare various gifts and items according to the requirements of room layout.

1 1. Do the daily cleaning of the office and keep it clean and tidy.

Responsibilities of Room Attendant 4

1. Read the handover record carefully and finish the unfinished work of the previous shift;

2. Accurately grasp the room status and check the room status with the housekeeping department in time;

3. Proficient in business knowledge and operational skills, responsible for consulting and promoting housing, house prices and hotel service facilities;

4. Check the room number of the team on that day and check with the room status;

5. Understand the customer situation and do a good job in solving emergencies;

6. Seriously complete all the work assigned by the supervisor and report to the superior in time when problems are found.

Job responsibilities of room attendant 5

1. Manage keys and be responsible for receiving, sending and keeping keys;

2. Be responsible for the check-in and check-out of all personnel in the department;

3. Be responsible for the registration and custody of the items lent by the guests;

4. Receiving, registering and keeping the left-over items handed in, and handling them in time according to regulations;

5. Fill in the maintenance items in time and contact the engineering department for maintenance;

6, notify the check-out rounds;

7. Check the room status with the front desk and floor in time, and do a good job of room status switching;

8. Classify and keep relevant materials and documents of this department;

9. Responsible for the inventory of items at the end of the month and the return of expired items;

10. Make attendance records of department employees at the end of each month and submit them to the personnel department;

Responsibilities of room attendant 6

1, responsible for housekeeping administrative documents processing;

2. Responsible for the housekeeping department's daily report statistics;

3. Assist the housekeeper to handle daily affairs.

4. Obey the work deployment and arrangement.

Responsibilities of room attendant 7

1, responsible for sending and receiving information with other departments.

2, familiar with the hotel's service items, time and telephone, familiar with the customer situation.

3. Manage the issuance of keys and pagers, and be responsible for the attendance of employees.

4. Take good care of the guest supplies in the guest room center and assist the guests to borrow and return the guest supplies. Register the guest's belongings according to the procedure.

5. Put forward maintenance requirements to the engineering department, and timely repair room faults.

6, completes the work handover and clear records.

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