The significance of hotel supervision to hotels

Supervision can manage employees who make products or provide services. Supervisors are responsible for the production of managed personnel, that is, the quality and quantity of products and services, and are also responsible for meeting the needs of employees. Only through incentives can employees perform their duties and ensure the quality of products and services.

Introduction

As a supervisor, the most important management tasks you will be involved in include: planning, organization, personnel allocation, leadership, control and evaluation coordination, problem solving, and decision making Make decisions and represent the hotel. Management is the ability to make appropriate adjustments to actions and decisions according to the requirements of a given situation. This flexible management style requires both theory and experience and talent. This ability cannot be taught and can only be cultivated in practical work.

Successful managers always combine the principles of scientific management theory, interpersonal theory and participatory management theory according to the needs of the situation and the characteristics of employees to form a new style, which is called people management. This type of management. To be successful, as a supervisor, you need to possess three skills: practical skills, interpersonal skills, and macro management skills.