Unicom card customer service number

The customer service telephone number of Unicom Card is 100 10.

Call the "100 10" customer service hotline, and follow the voice instructions to enjoy the services provided by customer service representatives, such as business consultation, business self-acceptance, complaint reporting, etc. In order to facilitate users' domestic travel, China Unicom has set up a family service project. When entering other provinces, users will receive a short message "Dear users, welcome to * * province", and at the same time prompt to call 100 10 to get the service of the local customer service center and the hotel reservation telephone number "114".

In order to facilitate users to travel abroad, China Unicom has set up a free international roaming customer service hotline "+8618618610010". When users dial this number abroad, they can learn about the opening situation, coverage, tariff standard, dialing method, customer service phone number and other consulting information of mobile operators in their countries or regions, and can also help users deal with emergency affairs such as communication problems encountered abroad.

100 10 telephone service content

1. Phone bill inquiry: provide inquiry services such as current phone bill inquiry, balance inquiry, total and detailed monthly phone bill inquiry, detailed monthly phone bill inquiry and arrears inquiry for all services of Unicom.

2. Business consultation: provide China Unicom with consulting services such as network coverage, business introduction, business handling, tariff standards, new business and major customer business.

3. Business acceptance: accept the user's business acceptance services, such as loss reporting, downtime, business opening/closing, etc. No identity documents are required, and cash transactions and bank transfers are not involved.

4. Complaint declaration: accept users' complaints and suggestions on the network status, call quality, roaming problems, telephone charges disputes, service quality and work improvement of Unicom's various telecom services.

5. User's return visit: provide active call-out services such as customer complaint report reply and user consultation.

6. Broadband fault reporting: Unicom customer service hotline 100 10 can not only report broadband repair, but also carry out network fault self-check according to the steps.