How to answer the common reception questions in hotels?

If the hotel has regulations that cash payment is not allowed to be debited, just tell the guest, Hello, you are paying in cash. The hotel has regulations that cash payment is not allowed to be debited. Sorry!

if there is no clear stipulation, please wait a moment while I ask for instructions! Then after a minute or two, tell him that the leader said that cash payment is not allowed to be suspended, sorry! (You can really ask the leader. If the leader says yes, then hang him up! )