Traditional Culture Encyclopedia - Hotel accommodation - Any other suggestions for the hotel?

Any other suggestions for the hotel?

Work functions of the administration department

(1) Administration Department is the department in charge of administrative affairs and logistics support in the hotel, which consists of administrative motorcade, uniform room and staff canteen.

(2) The main task is to provide logistics support for employees; Ensure that the food, beverage and drinking water in the hotel meet the hygiene standards; Responsible for the maintenance of hotel vehicles; Contact with government departments, responsible for the approval and re-inspection of various hotel hygiene licenses; Responsible for the sanitary management of joint venture, cooperation and contracting projects in the hotel, and coordinate and solve related matters.

(3) Organization design and personnel preparation. Under the leadership of the decision-making level of the hotel, according to the scale, grade and operating characteristics of the hotel, the organizational structure and staffing of each department of the hotel are determined.

(4) Formulate human resource management system. According to the hotel's human resources policy and policy, formulate various management systems, such as employee code, promotion, resignation, etc.

(5) Plan and implement employee recruitment. According to the hotel business needs, make the hotel staff recruitment plan and organize its implementation.

(6) Do a good job in wages, welfare and labor protection. According to the national policies on labor wages and hotel regulations, do a good job in grading and adjusting employees' wages and supervise the implementation of labor protection measures in various departments.

Job functions of finance department

(1) Prepare financial plan and strengthen the plan. The management and finance department shall prepare the financial plan according to the guidelines, policies, systems and disciplines stipulated by the relevant departments and in combination with the actual situation of the hotel, and supervise and inspect the implementation of the plan; Raise all kinds of funds and manage them well.

(2) Do a good job in economic accounting and control costs. The financial department should reflect and supervise the economic activities and achievements of the hotel through accounting, and control and manage the accounting process; We should use accounting data to supervise the tendentious problems in hotel management, try our best to reduce costs and save expenses, so as to improve the profitability of hotels.

(3) Strengthen financial analysis and provide decision-making reference. The finance department should strictly assess the implementation of various economic indicators according to the financial plan; Through in-depth practical deployment research, this paper analyzes the hotel's operating conditions, provides financial information for the hotel decision-making level, and promotes the hotel to improve its management.

(4) Insist on accounting supervision and maintain financial discipline. The financial department should strictly abide by financial discipline and organize economic activities and financial management in accordance with relevant state policies; Resolutely stop the violation of the provisions of the Financial and Economic Discipline Inspection Committee, private storage of public funds, misappropriation of public funds, extravagance and waste, and ensure the preservation and appreciation of hotel assets.

Job functions of purchasing department

(1) Prepare the hotel purchasing plan. The purchasing department shall, according to the business needs of the hotel, make purchasing plans for all hotel materials, examine and approve the purchasing applications of various departments within the scope authorized by the general manager, and jointly control the use of purchasing funds with the finance department.

(2) Organize commodity procurement. The purchasing department organizes the purchasing of required items on time, with good quality and quantity according to the purchasing application and material inventory of each department. In the process of purchasing, we should shop around and strictly control the purchase price.

(3) Do a good job in the acceptance, inventory and distribution of incoming goods. The purchasing department should conscientiously do a good job in the acceptance, inventory, distribution, account registration and accounting of purchased materials, formulate and implement relevant rules and regulations, especially do a good job in customs declaration and tax payment of all imported materials in the hotel, and timely extract materials according to procedures.

(4) Provide source information. The purchasing department should often conduct market research, pay attention to collecting all kinds of information about materials, feed it back to the material using department, and put forward opinions and suggestions on the use and management of materials, so as to reduce hotel expenses and improve economic benefits.

The functions of the food and beverage department

(1) Grasp the market demand and make a reasonable mute menu. The catering department should understand the consumption characteristics and catering requirements of customers in the target market of the hotel, master the eating habits and catering needs of guests of different ages, sexes, occupations, nationalities and religions, and on this basis, formulate menus that can cater to customers in the target market and meet the various needs of guests for catering services.

(2) Carry out catering innovation and create business characteristics. Hotel catering services should have the ability to attract guests, the ability to compete with other restaurants and social restaurants, and the most important thing is to create their own business characteristics. This requires the catering department to tap the potential of human resources, actively inherit the tradition, research and develop the variety of dishes, and match them with the catering environment and special services.

(3) Strengthen catering promotion and increase business income. Under the guidance of the hotel marketing plan, the catering department should study and analyze the consumption demand of catering guests, carefully select marketing plans, carry out various forms of promotional activities, actively attract various banquets, strive to do a good job in the promotion of holidays and hotel special catering, strive for more customers, and try its best to improve the average consumption level of guests coming to the store.

(4) Control catering costs and improve profitability. The purpose of catering management is to create profits for the hotel on the basis of meeting the dietary needs of guests. In order to improve the profitability of catering, in addition to expanding catering sales, we must strictly control catering costs. The first is to reduce the cost of food. The food and beverage department should set a reasonable price according to the star rating of the hotel and the consumption level of the target market, control the purchase price, quantity and quality of food raw materials, strengthen the management of acceptance, inventory and distribution of food raw materials, and reduce the loss and waste of instrument raw materials. Secondly, we should try to reduce the labor force to three. The catering department should make a good business forecast, reasonably organize the labor force and arrange the working hours of waiters according to the labor quota, strengthen training and improve the labor efficiency of waiters, so as to reduce labor costs and reduce the consumption of low-value consumables. Thirdly, the catering department should determine the consumption standard of low-value consumables, reduce waste and deduction as much as possible and increase profits on the basis of meeting customer needs.

Job functions of engineering department

(1) Ensure the energy supply of the hotel. Ensure the normal operation of equipment (such as power supply, heating, refrigeration, steam supply, etc.). ) for the hotel to supply energy, according to the needs of various business departments of the hotel to supply energy with good quality and quantity, while trying to save energy consumption.

(2) Strengthen the maintenance of facilities and equipment. According to the type, structure, performance, operation time and technical requirements of facilities and equipment, formulate corresponding maintenance plans to ensure the operation of political parties of facilities and equipment. At the same time, employees who use equipment in various departments should also be trained on the job. The training content is that employees who use equipment in their work will conduct on-the-job training, and the training content is the maintenance requirements of equipment they will use in their work. In addition, engineering maintenance personnel should inspect all the facilities and equipment of the hotel, and find any abnormal conditions in the facilities and equipment, and solve the problems in time.

(3) Renovation of facilities and equipment. In order to give full play to the comprehensive benefits of facilities and equipment, avoid their aging and enhance the competitiveness of hotels, hotel facilities and equipment should be upgraded every few years. If it is a small-scale bureau-level project, the engineering department will try its best to construct it by itself; In case of large-scale or major projects constructed by other units, the engineering department should do a good job of supervision. In addition, when the hotel holds major events, such as large banquets, conferences, etc. The engineering department shall assist and cooperate with the layout of the site.

Please adopt it.