Owner's Requirements for Hotel Performance

The owner's requirements for hotel performance are as follows:

1. Operating income: The owner hopes that the hotel can maintain a stable operating income level and improve the operating income by continuously improving the service and quality of the hotel. When making the budget and business plan, the owner will ask the hotel to provide specific revenue targets and implementation plans.

2. Profit rate: The owner hopes that the hotel can achieve a good profit rate and bring considerable return on investment to the owner. Therefore, owners will ask hotels to control costs, improve operating efficiency and increase profit margins.

3. Room occupancy rate: The owner hopes that the hotel room occupancy rate will remain stable and high. Therefore, the owners will ask the hotel to set specific room occupancy targets and achieve them through effective marketing and sales strategies.

4. Customer satisfaction: The owner hopes that customers can be satisfied with the service and environment of the hotel, thus improving customer loyalty and reputation. Therefore, the owners will regularly conduct customer satisfaction surveys and ask the hotel to take effective measures to improve customer satisfaction.