Traditional Culture Encyclopedia - Hotel accommodation - Used condoms were found in the hotel bathrobe, and customers checked out angrily in the middle of the night. Can you understand the customer's behavior?

Used condoms were found in the hotel bathrobe, and customers checked out angrily in the middle of the night. Can you understand the customer's behavior?

First of all, we must understand the customer's behavior very well. I wanted to take a bath and sleep comfortably, but I was affected by a small condom. Everyone will be angry. This is entirely the responsibility of the hotel. It's no exaggeration to complain about the hotel. Because this is the problem of the hotel anyway, it mainly reflects the following problems of the hotel:

First, the hotel hygiene is not up to standard. Whether you are a five-star hotel or an ordinary hotel, the first thing to ensure is the cleanliness of the room. A good environment will definitely make customers feel comfortable. The first requirement for guests who come to stay in a hotel is to be qualified in hygiene. Can't open what hotel? It is said that the former guest who left the condom was in good health. If he has any problems, it won't hurt the next customer. Besides, bath towels and other articles used in hotels should not be changed every day or every guest. Why are condoms left behind? This problem deserves the hotel to think and correct.

Second, the hotel is irresponsible. Hotel cleaners and managers can't find the condom left by the last guest, which is a problem in itself. Cleaning is not found, which can be said to be caused by carelessness, but when cleaning the room, there should be no manager in charge of acceptance. Why didn't he notice, or did you just let the room be cleaned?

Third, health is not up to standard, so it is conceivable that there must be problems in other aspects. As a hotel, the hygiene is not up to standard, what's more, in today's era, hotel rooms must be disinfected to better ensure customers' feelings. If you say that the leftover land is an insignificant object, there is nothing to complain about, but the leftover land is a used condom. If it causes loss or injury to customers, your hotel will pay this responsibility.

When something like this happens, the customer just checks out and just doesn't want to bother. Otherwise, it is not an exaggeration to complain to the hotel and ask your hotel to refund the room rate in full and give some compensation.