Traditional Culture Encyclopedia - Hotel accommodation - Complain about which department the hotel is looking for
Complain about which department the hotel is looking for
Legal analysis: Complaints about hotels can be lodged with the Administration for Industry and Commerce, Public Security Bureau, fire brigade, brigade and other relevant administrative departments; If you have any questions about paying taxes, ask the tax bureau; If there are problems with service and food hygiene, ask the health and epidemic prevention department; If there is a problem with employment, find the labor department; If there is a problem with the price, find the price department; At the same time, it will also involve the safety production supervision bureau and other relevant organs. Consumers can also complain through the platform of 123 15.
Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
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