Characteristics of VIP room

Membership system, also known as "club marketing", was born in19th century. In 1960s, membership system was widely used in western countries, first in hotels and retail industry, and then gradually extended to other industries. After entering the 2nd/kloc-0th century, the membership-based marketing model was introduced to China, which was widely used in hotels, sports fitness, cinemas, restaurants, tourism, beauty salons, transportation, sports buildings, automobile maintenance, education and training, domestic service, finance and securities and other industries.

VIP is characterized by its high status and high popularity, which has great help and influence on the operation of the hotel. Therefore, it is an important working principle of the hotel to receive distinguished guests well, and it also reflects the high quality and standard of hotel services. Whether you can receive VIP well is an important embodiment of the team spirit of a hotel. The VIP reception of some hotels involves all departments of the hotel, among which the departments that need to cooperate with the housekeeping department for VIP reception are: general manager's office, front office, security department, engineering department, logistics purchasing department, laundry room and western restaurant.