The hotel doesn't add quilts.

The lobby manager said that beds and quilts are matched, which means that giving quilts to other customers will lead to other beds without quilts, so if you want to add quilts, you will add beds. The proprietress also responded to this matter. The hotel has never added quilt service. If the customer insists, the hotel can provide it, but 320 yuan service charge is required.

The details of this matter.

As you can know from the video, the woman booked a parent-child hotel, so she booked a suite because there were many people. In addition to the woman, she also has her husband and two children, and the quilt is obviously not enough. When I came to the counter to ask for a quilt, the lobby manager charged for a whole set of beds, which was unreasonable for the hostess. The lobby manager has been explaining that quilts, pillows and sheets are complementary.

My opinion on this matter.

I think the hotel is a bit unreasonable. I have worked in a hotel before, and quilts are used alternately. Which set of quilts must be left on which bed. The hotel charges more than 300 yuan, and the service charge is really expensive. With a set of quilts, the hotel needs to pay the cleaning fee at most, probably in 20 yuan or 30 yuan. Now hotels charge service fee 10 times, which is obvious in bonus hunter. Now that triplets are open, some hotels can't even provide quilts for two children, which is another reason for not having children.

Netizens' views on this matter.

Most netizens think that the hotel is robbing in troubled waters. If this woman is honest, she may have been cheated. Fortunately, it was uploaded to the internet and caused a hot search, letting everyone know about this hotel. There are also some netizens who think that the sky-high service charge is to advise you not to add quilts. I think it's really reasonable to pay part of the service charge, otherwise everyone will ask for an extra quilt, which will increase the cost by more than one quilt cover. ? But the price must be reasonable, and the hotel is open for business. If this matter can't be solved, it will only make customers feel chilling. I hope the hotel can give a reasonable statement.