Traditional Culture Encyclopedia - Hotel accommodation - Are the sales staff of Shangri-La Hotel tired?
Are the sales staff of Shangri-La Hotel tired?
The hotel salesman is tired.
In daily work, salespeople need to communicate with customers and provide services. This may require them to stand or walk for a long time, resulting in physical fatigue.
In order to meet the needs of customers and provide quality service experience, salespeople need to deal with a lot of information and details. This includes understanding the needs of guests, providing suggestions and answering questions. Without good organizational skills and ability to cope with pressure, it is easy to feel mental fatigue.
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