Traditional Culture Encyclopedia - Hotel accommodation - How to deal with guest complaints about cockroaches in guest rooms?

How to deal with guest complaints about cockroaches in guest rooms?

The answer to your question is as follows. First, report to the shift supervisor.

Regardless of whether there are cockroaches in the room, there are generally two possibilities to convey their wishes to the guests immediately:

The guest wants to move to another room.

The guest wants to check out.

65438 +0, very easy to do. Just do what the guests want. It is suggested that it is best to change the floor for the guests, because the general guests will think that there will be cockroaches in the room on the same floor.

If it is the second way, the best way to deal with it is to help the guests take a taxi and transfer to other hotels.

Cockroaches are everywhere and are hated by all walks of life. In hotels, food scraps and cracks in walls are easy to cause cockroaches to breed. Today, I would like to share with you the method of killing cockroaches in hotels.

For hotels to kill cockroaches, we must first do the following:

1, carefully check sewers, wall cracks, floor partitions and windows to prevent cockroaches from entering.

2, keep the room dry, cockroaches live in a humid environment, so you should be careful not to have any water leakage, especially in the kitchen.

3. Keep the room clean. In a clean and dry environment, cockroaches will feel unwelcome. After eating, the food should be sealed in time, the garbage in the ground and garbage bags should be cleaned in time, and the tableware should be washed with hot water first. Dirty tableware will attract the attention of cockroaches. In addition, stoves and other places should be cleaned regularly.

Kill cockroaches with pesticides when no one is at home.

The most important thing is to plug the gap and let cockroaches have nowhere to hide. We can start from the following aspects:

0 1

Building gap

There are drainage, sewage, air conditioning, closed circuit, network, telephone, water supply and heating, power supply and gas supply pipelines and various geosynclines, interlayers, inspection holes, cracks and holes formed therefrom.

02

Decorative gap

The cracks formed by decoration are the ideal living environment for cockroaches. There are mainly cultural walls, exhaust fans, range hoods, distribution boxes, lamps, ceilings and mezzanines, curtain boxes, window frames and door frames.

03

structural cracks

Check all kinds of operating platforms such as cement structure, wood structure and metal structure, as well as beer machines, drinking fountains, ovens, freezers, refrigerators, modern office equipment, food processing equipment, desks, cashiers, workstations, wardrobes and lockers, wine and beverage cabinets, filing cabinets and bookcases.

There are several ways to kill cockroaches:

04

Artificial killing

Eliminate adults and larvae, clean cabinets, drawers and tables during the day, and kill them when you see them. In places with many cockroaches, such as kitchens, food processing rooms, warehouses, etc., you can turn on the lights every half hour after 8 pm to kill cockroaches. And you can get good results.

05

block up

For cockroaches in hidden cracks, cement or soil can be used to fill the cracks so that they can't climb out and starve to death.

06

Insecticide

Killing cockroaches with pesticides is convenient and quick. Spray pesticides on every corner when no one is in the room, then close the door and wait for a while. When you come back, you can see the dead cockroaches on the ground. If a broom and other tools are used for unified cleaning, it is best to disinfect the cleaning tools.

07

Use cockroach stickers

Put up an open cockroach sticker in a place where there are many cockroaches. Look again the next day, and you will see cockroaches sticking to the cockroach stickers. 5, killing people with drugs:

For example: glue bait to kill cockroaches. Put some poison bait in the place where cockroaches haunt. You can kill several cockroaches when you get up the next day. If there are still cockroaches, continue to use this method to completely eliminate cockroaches.

08

Use a catcher

There are some traps to catch cockroaches in the market now. Put an open trap indoors and put food in it to catch cockroaches.

09

Food trapping

Use a bottle with a small mouth and a big body, put some delicious cakes or other food in it, and put it in a place where there are many cockroaches at night, and cockroaches will enter the bottle. The next day, if there are live cockroaches, they will be scalded to death with boiling water. Be sure to clean up the cockroach's body in time.

Keep indoor garbage clean, preferably every day.