Traditional Culture Encyclopedia - Hotel accommodation - Etiquette for welcoming guests at a banquet
Etiquette for welcoming guests at a banquet
Etiquette for welcoming guests at a banquet
Welcome guests in this city. If you know the arrival time of the guests first, you should generally meet them at the gate.
Visitors from other places should meet at the station or airport; Guests with higher specifications or foreign friends need to drive to the station or airport to meet them, and the station and airport should give special welcome. For example, the train needs to enter a platform, pick up the guest's car to enter a platform, or get off the bus and enter the soft seat for a while; At the airport, pick up the car under the apron to pick up the guests, take the green channel, and have someone to pick up the luggage;
Welcome ceremony should also be held for guests who meet the standards, but it generally refers to country to country.
When the guest gets on the bus, the host should open the door and invite the guest to get on the bus from the right, then get on the bus from the back to the left and sit on the guest's left.
If there is a driver driving the vehicle, the seat is generally on the right side of the back row, followed by the left side, and the driver in front sits next to the staff or receptionist;
If I drive myself, the upper position is on the right side of the owner;
For medium-sized bread, the upper position is where the driver sits behind the window. The leader who accompanied the guest of honor sat near the upper position, and other people sat in the back row in turn. The position next to the driver should be the staff.
Banquet welcome etiquette service
1, 30 minutes before the banquet guests arrive at the Chinese restaurant or hotel, the receptionist should stand at the door to greet the guests. The supervisor should also greet the guests at the door. If it is a special banquet, you can queue up at the entrance of the hall to welcome guests. Many banquets should stand in designated positions, and you are not allowed to whisper or lean on the table. Doing these preparations well can give the guests a warm and thoughtful feeling and bring the feelings of both sides closer.
When the banquet guests arrive, they should greet each other with smiles and greet them with honorifics. Namely:? Good afternoon. Welcome to visit. ? ; ? Hello, manager, welcome. You are in the hall. This way, please I'll take you there. ? ; ? Hello, manager, welcome. Do you have a reservation? ; ? Hello, welcome. How many people? This way, please ? If the guest is old or in poor health, he should come forward to help. If the guest has a heavy object in his hand, take the initiative to take it.
3. Pick up the coat and hat for the guests: Please give me your coat and hat, and I'll keep it for you? Don't lift it backwards when connecting, in case the items in your pocket are poured out. If there is a cloakroom, you should have a coat tag.
4. After the guests are seated in the lounge, they will immediately serve tea and towels, in the clockwise order of female guests first and then female guests. Tray service and towel delivery will be the same as restaurant service. Offer your seat, then send towels and tea, and use service skills to operate towel service and tea service, in the order of female guest first, host and guest, and then host.
This content is the whole process of welcoming etiquette service in Chinese banquet service This process seems simple, but the essence is exquisite. Inadvertently, it will give guests a bad feeling and affect the subsequent service quality.
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