Terminology of hotel management

Guests who enter the hotel without an appointment and ask to stay.

Someone is staying-there is a guest staying in this room at present.

Free)-rooms are rented, but guests don't have to pay rent.

Stayover)-guests will stay in the store today, at least for one night.

On-change- the guest has left the hotel, but the room has not been cleaned, so it can be rented.

Don't disturb the room (don't disturb)-the guest asked not to disturb.

Sleeping out-the guest opened a room but didn't use it.

Skipper)-The guest left the hotel without checking out.

Sleeper)-the guest has checked out, but the front office staff did not change the room status in time.

Vacant and prepared)-the room has been cleaned and checked, and can be rented out to guests who come to the store.

Fault-guest rooms that cannot be used. There are many reasons why the guest room is in the state of being repaired, including the need for maintenance, redecoration and thorough cleaning.

Locked-the room is locked, so guests can't enter. They need to clarify some problems with the hotel management before resuming renting.

D NCO did not check out)-The guest has arranged to check out (so it is not an open room) but did not inform the front desk before leaving.

Due guests will check out the next day.

Check out-the guest has checked out, returned the key and left the hotel.

Late check-out-guests are required to check out after the check-out time stipulated by the hotel and get permission.

Single room-a room for one person. There may be one bed or more than one bed.

Double room-a room for two. There may be one bed or more than one bed.

Triple room-a room for three people. There may be two or more beds.

A room for four.-A room for four. There may be two or more beds.

Big bed)-There is a big bed in the room, which can accommodate one or more people.

King bed)-There is a king bed in the room, which can accommodate one or more people.

There are two beds of the same size in the room. You can live alone or in groups.

There are two double beds in the room. You can live alone or in groups.

Sofabed room (studio)-there is a sofa bed in the room-the sofa can be used as a bed. There may be another bed in the room.

Mini-suite (or junior suite)-In a single room, there is a living area besides a bed. In some hotels, the bedroom and living room are not in the same room.

Suite-living room with one bedroom or more than one bedroom.

Connecting rooms-except for individual doors, all rooms are connected by doors. Guests can go to another room without going through the outer corridor.

Adjoining rooms)-There are public walls between rooms, but there are no connecting doors.

Adjacent rooms)-rooms are close to each other or across the corridor.

Back of the house)-refers to some departments in the hotel, whose employees are not in direct contact with guests, such as engineering department, finance department and human resources department.