Traditional Culture Encyclopedia - Hotel accommodation - 32 management suggestions for becoming an excellent general manager-suggestion set!

32 management suggestions for becoming an excellent general manager-suggestion set!

With the rapid expansion of hotel chains in recent years, it has suddenly become easy for the general manager to cross the wooden bridge with thousands of troops. Many of them took up the post of store manager/general manager at a young age, but are they really competent?

Please ask yourself! Does your ability and pattern match your position?

Now that you have been promoted, it at least shows that you have at least a certain level of management; Then, we must consider every problem we encounter with the thinking of the general manager, balance the relationship between all parties, and strive to lead the members of the organization to pursue Excellence and create a win-win situation for society, organizations and individuals. ?

In fact, there are rules to follow in becoming an excellent general manager, just as an excellent enterprise organization has its success reasons.

Similarly, in the social role of the general manager, there have been many successful cases of the general manager, such as Jun Tang, the "working emperor". In the success of these general managers, there are oriental, natural and western, open and inclusive, and rigorous and standardized. However, in the specific environment of China, we should not only abide by the general rules of business, but also dare to break through the rules and create new management models and methods.

In a word, as a general manager, we should take the initiative to contact the highest level and the most practical business philosophy, and establish the most suitable enterprise.

Formulate business ethics and business rules, and build a soil and environment suitable for the growth of new forces to create excellence. The general manager of China enterprise has a long way to go, and needs to continue to actively explore in enterprise management, constantly pursue management knowledge, and effectively apply it to enterprise management practice. ?

Suggestions on the management of excellent general managers;

? 1. Only those who take the initiative to take responsibility and truly seek the realm of life and career can realize their dreams of life and career in the process of taking responsibility. ?

? 2. Be good at discovering and cultivating talents and making good use of talents. Talents are the treasure house of enterprises and the greatest reliance. Especially in today's comprehensive improvement of knowledge level, talents are becoming more and more important. It is a compulsory course for the general manager to make good use of talents and give full play to their value. ?

? 3. Pay attention to the return on investment, and look at the hotel management from a more professional perspective with the current requirements, namely "floor efficiency". ?

? 4. In the operation and management of enterprises, in order to maintain the advanced nature and creativity of the organization, it is necessary to let the most advanced ideas and the best talents lead the enterprise, and the general manager must do a good job in the preparatory work for the birth of new forces. ?

5. Be good at integrating and organizing them with the help of internal and external resources and strength, and make progress towards the goals set by the enterprise.

? 6. To realize the value and function of work, it is necessary to clarify your role in the organization and clearly know the value of your work; To understand the job saturation and quality of subordinates, we must first consider people who can create value for the organization and do things that can create value for the organization.

? 7. Make good use of subordinates. For simple decisions that will not lead to organizational failure, let subordinates do as much as possible, decentralize as much as possible, and let them really know how to use power; At the same time, there should be a supervision mechanism to prevent them from using your authorization for personal gain, especially to deliberately harm the interests of the organization. Once found to have abused their powers, resolutely ban their qualifications; For those who can't use power, before authorizing, you can teach them how to judge things and how to use power. Only when you know the law of power can you authorize. Power should be freely collected and released, and routine and routine document approval should be reduced as much as possible, so that your team and subordinates can grow up, and you can have more energy to do more important things. ?

8. Take work as a career and treat every day's work with the spirit of entrepreneurship. Facing the difficult environment, we choose to make unremitting efforts. ?

? 9, do a good job in planning, rational use of short-term planning, long-term planning and other stages, focus and allocate all the work. ?

? 10, enterprise management is to solve problems, and it is in the process of constantly solving problems and improving comprehensive benefits and overall competitiveness that it continues to grow and improve. ?

? 1 1. Dare to take risks and be good at using risk opportunities to create new opportunities. People who dare to take risks basically have a very broad vision and healthy psychological endurance, and they can always spark wisdom in generate at critical moments. ?

? 12. We are against making common-sense mistakes, but we are definitely not against making groundbreaking mistakes. We should have the courage and ambition to embrace the whole world. ?

? 13. Pay attention to the big and let go of the small, and other detailed control links should be handed over to the competent cadres, who will be responsible for it, and establish a system of regular evaluation and cadre debriefing. After the system and mechanism are perfected, the general manager can only be responsible for overall planning and strategic decision-making, and the general manager's time is definitely not used to sign those small documents. ?

? 14. Work is beautiful, and creating value for society and oneself is substantial and meaningful. No matter who you are, you must love what you are doing, unless you don't accept it at first.

15, strict with yourself, may be better than others;

? 16. Encourage subordinates to be strict with themselves. Only by demanding your subordinates with the strictest standards can your team have the strongest fighting capacity. Therefore, it is more effective to guide employees to be self-disciplined and self-reliant than to pull themselves blindly.

? 17, no matter in what field, once you decide to do it, you must move towards the "best" level. Every sales promotion actually means the recognition of users, and we can also enjoy winning the championship. ?

? 18. Thinking about the organizational structure change, before the organizational structure change, whether the original system and mechanism can greatly improve the efficiency through the improvement of management and the optimization and adjustment of cadres; Pay attention to the key links of improvement as much as possible, based on facts, not logic or debate, and must combine the actual situation of the enterprise and the possibility of change. ?

? 19, a successful career always reaches its brilliant peak with 100% concentration. I also have a deep sense of crisis about the occasional leisure at work. Because of the existence of market competition, the natural mission of enterprise organization is to pursue Excellence. ?

? 20, trustworthy, whether it is a leader or a subordinate, trustworthy people can be truly reliable and trustworthy people. ?

? 2 1. Knowing your own bottlenecks and shortcomings, people can't know everything, so try to make less arbitrary decisions and consider the feasibility of decisions. ?

? 22. For outstanding personnel in the organization, priority must be given to their use and promotion. If they are really incompetent, they must be sent back and must not be tolerated. Once a person's personality and thinking mode are finalized, there is no need to do too much work to save people, otherwise the enterprise will become a school that wastes precious resources, and the market will only recognize your excellent products and services. ?

? 23. No matter the general manager or every employee, he must consider every problem he is responsible for as much as possible and carefully weigh the advantages and disadvantages. Listen, evaluate, choose, and then take concerted action. ?

? 24. What can best resolve the opposition of subordinates is the degree to which you successfully match your control plan with the company's goals. The general manager must represent the development direction of the company, not you. ?

? 25. Optimize the organizational operation process, improve efficiency, minimize the examination and approval links and unnecessary documents, and consider abolishing unqualified employees as much as possible to make your organization really move. ?

? 26. If you want to provide appropriate motivational leadership, the best way is to urge yourself to reach the limit of imagination and innovation first, so as to generate expanding challenge heat flow among subordinates, and the enterprise world will always belong to agility and keenness. "Speed triumphs over bulkiness and rigidity, and speed itself cannot defeat scale". ?

? 27, clearly know their position in the organization, development direction, responsible for the operation and development of the organization, responsible for the results.

28, embrace change, rational allocation of resources, so we should systematically understand the business, in the absence of their own professional ability, in each stage of the goal of reasonable adaptation to the surrounding resources, at any time to share their ideas with others, unity and cooperation, * * * with progress.

? 29. Success comes from persistence. Giving up too much will lead to ultimate failure. Only by knowing enough about an industry or a thing and gaining insight into the real situation behind it can we find a real solution. ?

? 30, digital analysis ability, we can't just pay attention to the figures on the report, we should pay more attention to the nature analysis and scientific judgment behind the figures, and find the laws and problems of improvement, which is the seven inches of corporate governance. ?

? 3 1, rewards and punishments are clear, and management rewards and punishments must be well-founded, that is, people are rewarded by the system and bound by the system; At the same time, the reward should be placed in the sun, so that everyone can see it, so that the rewarded person feels concerned and forms a virtuous circle.

? 32. Public commitment is a good virtue, and keeping your word is a good virtue. The general manager, as the top manager of the hotel, should not just talk about the written promises of middle-level leaders, but let all departments feel pressure in public and let subordinates fulfill their promises as much as possible, otherwise they will be "faithless" and feel uncomfortable.

About the author: Tao Zi, who has been engaged in hotels for many years, is the founder of CEO vision and is committed to leading more people to become senior general managers through self-study and mutual assistance.