Traditional Culture Encyclopedia - Hotel accommodation - Loss caused by flight delay and hotel no-show
Loss caused by flight delay and hotel no-show
Legal analysis: If you provide valid evidence of flight delay to the hotel, it can be solved and the loss can be minimized. If communication is smooth, the loss can be avoided.
Generally, flight delays are not the fault of the hotel or the booking platform. This situation cannot be compensated. It is recommended that if you encounter similar situations in the future, you should contact the hotel or make a reservation before the booked check-in time. Contact the platform to minimize losses in advance.
If you encounter this situation, inform the agent as soon as you know about the delay so that you can coordinate the change, and then ask the agent to negotiate with the hotel to extend your stay to determine whether it will be a free extension or a renewal or payment of the difference
Of course, different hotels have different booking conditions. Generally, if you cancel within 7 days of check-in, you can get a full refund. If the booking is made within 7 days of check-in, it cannot be refunded. These are different hotels with different conditions. I will let you know clearly when making a reservation. The flight delay has nothing to do with the hotel. They only look at the results, not the reasons.
To sum up, if the flight is delayed and we have booked a check-in time with the hotel, we can contact the hotel as soon as possible to request a cancellation or a free extension. Of course, different hotel regulations Different, but generally can be resolved through negotiation.
Legal basis: Article 39 of the "Regulations on Normal Flight Management" When large-scale flight delays occur, the air traffic control department shall notify relevant units of the reasons for flight delays, estimated departure time and other flight dynamics information in accordance with regulations.
The airport management agency should establish a work system and external publicity platform for large-scale flight delay information release, and announce the delay and handling situation to the public in real time.
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