Is the hotel assistant lobby manager at the manager level?

Questions 1-4 all depend on the hotel’s staffing.

In some hotels, the assistant lobby manager is directly responsible to the general manager, fully assists in the management of front desk work, and has the right to supervise any work at the front desk, which is equivalent to the level of deputy front office manager. In some hotels, the assistant lobby manager is affiliated with the front office department, so he is at the same level as the Western food supervisor.

Some hotels' assistant lobby managers only deal with issues in the hotel's accommodation department, while others manage the entire hotel. It depends on how much authority the hotel's general manager gives the assistant lobby manager.

Question 5:

Generally speaking, the order of hotel positions is: general manager and deputy general manager, department director, department manager, department head (foreman), and employee.

The quality of a qualified hotel manager can include three aspects:

⑴ Managers must have a healthy body, good professional ethics, and good psychological quality. Managers must also have a broad mind, an open mind, perseverance and willpower, and personal self-control.

⑵Professional and technical qualities. As a department manager, you should be very familiar with the department's professional knowledge and work processes. If a cadre in the front office is not familiar with the operation of the front desk, and the person in charge of the guest rooms has never worked in a room, it will be very difficult to manage this department well.

⑶ Management quality. You need to have business management knowledge such as quality management, financial management, and human resource management, as well as hotel knowledge. Be able to skillfully use planning, organization, leadership, motivation, communication, innovation, crisis management, teamwork and other skills in company management.