Examples of misunderstandings in communication

After staying in the hotel 13 days, Ms. Wang felt very puzzled. She paid the fee herself and didn't damage any facilities, but the hotel asked the guests to check out immediately. If they didn't check out, they would have to add more 40 yuan money to change rooms. 2 1, she called this newspaper to reflect this matter. The person in charge of the hotel explained that the improper expression of the waiter caused Ms. Wang's misunderstanding. In addition to apologizing on the spot, the hotel will change her room as compensation.

Why did the guest hotel check out?

On March 8, Ms. Wang came to Kunming from Honghe Hani and Yi Autonomous Prefecture to see a doctor and entrusted a travel agency to contact a hotel in Xiaoximen. The room rate is lower than the original price of the hotel, 20 yuan. I didn't say anything when I booked the room because I didn't know how many days I would stay. I only said that I would stay until I checked out, and I would settle my account every three days. After the hotel agreed, Ms. Wang checked into the hotel.

2 1, after getting up, Ms. Wang went to the reception desk to renew the room payment, but the waiter informed her to check out immediately, saying that the room had been transferred to someone else and asked her to contact another hotel. If Ms. Wang wants to live here, she will have to pay more than 40 yuan for a new room. "General hotel check out after noon 12. Why do you want to check out immediately today? Besides, I didn't mean to check out. Why should the hotel transfer the room to someone else? " This made Ms. Wang very angry.