How to write the personal work plan at the front desk

How to write the personal work plan at the front desk? Let's take a look at Bian Xiao's sharing today.

1, the personal work plan of the front desk can first describe the service work of each department as the front desk, and strengthen the contact and communication with the personnel of each department; 2, and then can describe to assist the company's superior leadership to improve the company's rules and regulations; Finally, it can be said that we should strictly follow the rules and regulations of the front desk.

Personal work plan at the front desk 1

1. In my daily work, I will do the following:

(1) Assist all departments in the registration, submission and distribution of all kinds of official documents, sort out the documents that are not specifically sorted and put them into labeled folders.

(2) Do a good job of sending and receiving all kinds of letters.

(3) Do a good job of sorting out low-value consumables.

(4) Cooperate with superior leaders to assist each department.

(5) Do a good job in the management of office supplies. Do a good job in the registration of office supplies, distribute them as needed, do not waste them, and count them on time, so as to replenish office supplies in time and meet everyone's work needs.

(6) do a good job in the maintenance of office equipment,

(7) Assist the superior to do a good job of scheduling and duty during holidays to ensure the safety and security of the company during holidays.

(8) Complete other tasks assigned by the leaders seriously, on time and efficiently.

In my daily work, I must follow the principle of precision, detail and accuracy, make careful preparations and arrangements, achieve standard work and standard posts, and strictly follow the rules and regulations of the office.

In administrative work, I will do the following.

(1) Do a good job in the services of all departments: strengthen the contact and communication with the information officers of all departments, transmit information quickly and systematically, and ensure the timely and accurate information transmission within the company.

(2) Do a good job in employee service: feedback employee information to company leaders in time, and make a good bridge between employees and leaders.

(3) Assist the superior leaders of the company to improve various rules and regulations of the company.

I will do the following three things to improve my personal accomplishment and professional ability:

(1) Actively participate in basic management training arranged by the company to improve professional skills.

(2) Learn work experience and methods from leaders and colleagues, and quickly improve their own quality.

(3) Improve the knowledge level through individual independent learning.

I know very well that a person's ability is limited, but his development opportunities are unlimited. Now is the era of knowledge economy. If we can't improve our personal ability and professional level quickly, then we will be eliminated by this society. Of course, if you want to improve yourself, you must first have a good platform. I think the company is my platform. I will certainly seize this opportunity to improve my work level and self-cultivation at the same time and realize my value.

4. Other work

(1) Assist the Human Resources Department in all kinds of work.

(2) Complete other temporary work in a timely, earnest and accurate manner.

Front desk personal work plan 2

You may delay, but time will not. In the first half of my work, I tried to keep up with the time rhythm of my work. Finally, I finally caught the tail of time. Slow down and have a look. Unexpectedly, half a year's journey has passed. Looking at the road I walked in the first half of the year, it was bumpy and bumpy, but I did learn how to walk on this road from the hard road! Now that the tail of the first half of this year is still there, it's time to make some plans for the future work. Since it is a journey, you can't keep falling down on this road. To this end, after summing up the experience in the first half of this year, I made a work plan for the second half of the year.

First of all, before I start planning, I want to know something about myself. From the work in the first half of the year, I learned the basic work of the front desk and tried to hone my working ability in actual combat. Up to now, I can only be regarded as a novice with certain experience. Moreover, I didn't let go of interpersonal relationships, and only had mutual understanding with colleagues in the same position.

The above is my simple evaluation of the first half of the year, so my work plan for the second half of the year is as follows:

First of all, at work

Although I have learned the way of working, my biggest problem at present is that I have not applied it well to my work. The slightly blunt service made many customers laugh after my reception.

So in the second half of the year, I decided to practice reception, watch more reception videos and tutorials in excellent hotels, and learn from excellent colleagues. Although it will take some time, I believe that as long as I can learn it well, it will all be worthwhile.

Then there is the mentality. According to the supervisor's evaluation, although I am very interested in serving the guests, I don't have enough experience to judge the needs of the guests, and I can't reach the level that the guests want.

Faced with such a situation, I think this is not only my lack of experience, but also my lack of knowledge reserves! I'm going to change myself psychologically and buy some books and materials in this field in the second half of the year. You can read more books and communicate with colleagues in your spare time.

Second, in interpersonal communication.

As a receptionist, or a receptionist working in a hotel, what we have to do is to make our guests feel at home, which requires high affinity and interpersonal skills. In the first half of the year, I just wanted to do a good job and ignored the interpersonal communication between colleagues.

Therefore, my goal in the second half of the year is to meet my common colleagues at least at the end of the year! Although their positioning may be different, the guests will not be the same, and they may just meet the conditions for exercise.

Third, summary.

I know that it is not easy to improve my working ability overnight, but how can I have the motivation to make progress without setting some goals for myself? In the second half of the year, I will move towards my present goal and try my best!

Front desk personal work plan 3

The new year is a year full of challenges, opportunities and pressures. It has been three years since I started working here. Here, I have made a 20__ year task plan, which will make me make greater progress and achievements in the new year.

1) Give full play to pleasure and hard work. In the face of complicated events and heavy obligations in the stack, I am not afraid of pleasure, automatically looking for a job, being diligent and actively adapting to various situations. I temper my will and grow my skills in heavy tasks.

2) Give play to the body that forgets to eat and sleep. Enhance learning, dare to theory, be knowledgeable, pay attention to collecting all kinds of information while reading, and generally absorb all kinds of nutrients; At the same time, I am very fastidious in my study methods, strictly observe discipline in my study posts, step by step in my study obedience, and actively cultivate my down-to-earth task foundation, dialectical thinking method and accurate thinking concept. Strive to do the task better and establish the excellent abstraction of this part.

3) Be a good assistant. Actively realize and do the tasks assigned by the supervisor, and enhance the sense of responsibility and team consciousness. Actively and automatically get the task to the point and execute it. I will do my best to increase the pressure of guidance. You can help the supervisor automatically or * * * take charge of some tasks while realizing your own tasks. Help each other with * * * and cooperate with the task of maintaining harmony.

4) Be familiar with the company's new rules and regulations and business development tasks. The company is changing with time and has formulated new rules, especially in the tasks that the company is pursuing in the currently stopped 7S. As an old employee of the company, he must take responsibility for himself and try to be consistent with the company rules.

Front desk personal work plan 4

As an enterprise front desk clerk, I will strive to improve my knowledge of etiquette and culture, strengthen my listening, speaking, reading and writing skills, and cultivate myself into a comprehensive talents. In the future work, I will constantly sum up my experience, do my job well with a modest attitude and full enthusiasm, and give full play to my potential to contribute to the construction and development of the enterprise!

I have worked in this enterprise for three years. Although I am still the most common clerk in the enterprise, I have completely mastered my work direction. I believe that as long as I make persistent efforts, I will do better next year!

The new year is a year full of challenges, opportunities and pressures. I have worked here for three years. Here, I have made a 20-year work plan in order to make greater progress and achievements in the new year.

1) Carry forward the fighting spirit. Facing the complicated and heavy tasks of the warehouse, I am not afraid of difficulties, take the initiative to find something to do, be diligent in my eyes, mouth and hands, actively adapt to various environments, hone my will and increase my talents in heavy work.

2) Carry forward the tireless enterprising spirit. Strengthen study, be brave in practice, read widely, pay attention to collecting all kinds of information while learning from books, and absorb all kinds of nutrition widely; At the same time, pay attention to learning methods, correct learning attitude, improve learning efficiency, and strive to cultivate their solid work foundation, dialectical thinking methods and correct ideas. Strive to do a better job and establish a good image of the department.

3) Be a good assistant. Strive to complete and do the work assigned by the supervisor, and enhance the sense of responsibility and team consciousness. Take the initiative to do the work to the point and implement it to people. I will try my best to reduce the pressure on leaders. Be able to help supervisors or colleagues share some work while completing their own work. Help each other with colleagues and maintain a harmonious working environment.

4) Be familiar with the new rules and regulations of the enterprise and conduct business. Enterprises are constantly reforming and formulating new regulations, especially in the ongoing 7S implementation. As an old employee of the enterprise, while observing the enterprise regulations, he must take responsibility and cooperate fully.

The above is my work plan for _ _ _ _ years, which may be immature. I hope the leader will correct me. The fast running of a train depends on the front of the train. I hope to get the correct guidance and help from the leaders of enterprises and departments. Looking forward to _ _ _ _ _, I will work harder and treat every job seriously and responsibly. I believe I will complete new tasks and meet new challenges in _ _ _ _. With my own continuous efforts and the help of leaders and colleagues, I will do better in the new year.

Front desk personal work plan 5

The work in July mainly focused on the company's business policies and objectives, closely following the company's various arrangements. The work in July is summarized as follows.

Administrative work can be divided into three aspects:

First, personnel management.

1, according to the actual needs of the staff of the municipal company, recruit a group of employees in a targeted and reasonable way.

2. Complete the personnel examination and approval work such as entry, confirmation, resignation and post adjustment of personnel in various departments, and report it in time;

3. Standardize the personnel files of all departments and establish electronic files of employees, strictly review the files of all employees, and supplement the files with irregular information.

4. Strengthen internal governance and evaluation; Improve employee performance appraisal methods and establish performance appraisal governance programs for each employee;

5. Job responsibilities: a clear division of labor has been made for employees in each position, so that each employee can clearly understand his job responsibilities;

6. Communicate with leaders

Second, the administrative work

1. Successfully organized the company's first employee training, and worked out a long-term training work plan according to the needs of working conditions.

2. Purchase daily office supplies to make employees work smoothly.

3. Communicate with relevant functional departments to make the company's external work smooth.

4, internal strict audit office supplies recipients and use, and keep the goods.

Register and use, and reasonably purchase office supplies.

5. Strictly control the expenses of various office expenses, with saving and reducing costs as the first principle.

6. Do a good job in the logistics management of all departments of the company: accommodation arrangement, hotel reservation, etc. , and timely and actively complete all the work in daily management.

Third, the operation of corporate governance.

1. According to the market development and the company's relevant systems, the corresponding governance system is formulated, so that all work can be well documented, which provides a guarantee for strengthening internal governance. The administrative department promulgated the file management and formulated the rules and regulations of the health wheel duty system, and standardized the working procedures through the implementation of various rules and regulations.

2. Gradually improve the company's cleaning supervision mechanism and strengthen the supervision and management of employees.

There are still some shortcomings in the work in July:

1. As the comprehensive management department of the company, there are still many shortcomings in the management and coordination of various departments, and the inspection of the work situation and personnel discipline of various departments is not enough.

2. Internal supervision and management, such as insufficient cleaning and hygiene inspection.

3. Lack of corporate culture and scope of work;

4. The staff training mechanism needs to be improved and strengthened.

In the work plan for August, the administrative department will focus on the following aspects:

1, continue to improve the company system construction.

Especially in daily administration and labor and personnel management, efforts should be made to strengthen system construction.

Degree. Revise and improve the reward and punishment system and incentive mechanism.

2. Strengthen training and improve the training mechanism.

The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of personnel in various departments generally needs to be improved, and it is necessary to formulate training plans according to the actual situation to make the training work play a practical role.

3. Assist the work of various departments, strengthen communication with employees, strengthen unity and quickly create a good office environment.

4. Strengthen the file management of the company and strengthen the confidentiality management.

The administrative department will strengthen the modern management of archives, implement the computer management of archives, strive to realize the electronic management of archives and the management of confidential documents as soon as possible, and strengthen the collection, transmission, circulation and custody of confidential documents.

5. Strengthen labor and personnel management.

The standardization of labor and personnel management still needs to be strengthened, the management level should be improved, and the management of personnel files should be improved, so as to change from simple manual labor to modern human resource management.

6, the implementation of networking, improve the company's work rate, and gradually move towards paperless office.

7, organize employee activities, strengthen the construction of corporate culture, so that employees have good personal motivation and a sense of belonging to the enterprise.

The administrative department has made some achievements in June and July, but it still needs to work hard, strengthen its study, actively cooperate with the work of various departments, and try its best to raise the company's image and work level to a new level.

The above is what Bian Xiao shared today, and I hope it will help everyone.