What is the responsibility of the hotel personnel assistant?

I think any work is different, but it is enough to master one thing in common, that is, to obey the arrangement of the leaders and do a good job. In addition, I would like to provide you with some information, hoping to help.

(1) Manager of Human Resources Department

Direct superior: general manager

Direct subordinates: personnel and labor, training teachers and clerks, staff restaurant supervisor.

Quality requirements:

Basic qualities: strong sense of professionalism and responsibility, decisive action, and strong overall personnel control, coordination, assessment, supervision and service capabilities. Have strong judgment, interpersonal skills, adaptability and legal ability, and be able to make the development plan of human resources department according to information and data, so as to ensure that hotel employees have high quality. Have strong training ability, do a good job in employee training and employee assessment, and provide basis for the general manager and various employing departments.

Natural conditions: over 25 years old, healthy, clean and tidy.

Education: College diploma or equivalent, and received some professional training in human resource management.

Foreign language level: advanced English level.

Work experience: more than 3 years working experience in enterprise personnel and training (including more than 2 years working experience in human resource management).

Special requirements: be familiar with enterprise personnel management structure, master enterprise service standards and product quality standards, hotel administration, logistics management and financial management knowledge, and be familiar with enterprise personnel allocation and enterprise product portfolio concepts. Familiar with the national policies and regulations on personnel and labor management, able to formulate the company's personnel and labor management system in combination with the company's actual situation. Master professional knowledge such as personnel management system, salary system, employee deployment system, employee welfare system, labor laws and regulations, labor contract, reward and punishment system, salary statement, personnel work and file management system. Have a high level of policy, and be good at finding and solving problems in hotel staff activities.

Job responsibilities:

1, under the leadership of the general manager, fully responsible for the work of the human resources department. According to the relevant government policies and the hotel's business objectives, do a good job in human resources development and arrange the daily work of this department reasonably. Hold working meetings of human resources department frequently to find problems and solve them in time.

2. Assist the general manager in staffing all departments of the hotel and formulate salary and salary adjustment strategies for each position.

3. According to the needs of hotel development, describe all positions in the hotel (including responsibilities, scope of work, assessment methods, rewards and punishments, etc.). ).

4. According to the hotel's assessment and reward and punishment methods, improve the assessment and reward and punishment system for all positions in the hotel, formulate reward and punishment schemes according to the assessment results, and organize their implementation after approval.

5. According to the needs of hotel development, establish the mechanism of developing and cultivating talents, and implement the mechanism of personnel elimination, competition for posts and training. , formulate corresponding plans, and organize their implementation after approval.

6. Be familiar with the business of each department of the hotel, and assist the general manager to establish and straighten out the management mechanism and system of other departments.

7. Establish the team culture of the hotel, maintain the peaceful working atmosphere of the hotel, train the coordination and organization ability, and assist the general manager to build the hotel staff into a cohesive team.

8. Formulate and improve the archives management and insurance system of the hotel, formulate the implementation plan and implement it after approval.

9. The Ministry of Human Resources and the Ministry of Labor and Personnel maintain close contact and cooperation.

10, complete all the tasks of the superior supervisor.

(2) Personnel and laborers

Direct supervisor: manager of human resources department

Direct Report: Dormitory/locker room staff

Quality requirements:

Basic qualities: good professional ethics and professionalism, strong sense of responsibility, practical and meticulous work, initiative, earnest, hard-working, strict confidentiality, and good interpersonal relationship at work.

Natural conditions: over 22 years old, in good health and good looks.

Education: College diploma or equivalent.

Foreign language level: intermediate English level.

Work experience: More than 2 years working experience in enterprise personnel and training.

Special requirements: Familiar with the hotel staff grading, grading, promotion assessment and registration. Master and implement relevant policies and regulations on labor wages, labor protection, employee welfare, rewards and punishments, etc. Have statistical work ability and modern office equipment operation ability. Be good at accurately understanding managers' work habits and keeping secrets. Good health, able to work under complicated pressure.

Job responsibilities:

1, implement the work instructions of the department manager and the policies and regulations of the hotel's personnel deployment and employee induction procedures.

2. Make job assignments and handle employee recruitment, assessment, rewards and punishments, and dismissal.

3. Implement the rules, regulations and processes related to personnel work, and handle the procedures such as employee entry, resignation and post change (change).

4. Handle the political examination and physical examination of employees transferred from other places.

5. Fill in various forms accurately and timely, and register according to changes.

6. Be responsible for the production, distribution and management of employee's famous brand, attendance card, meal card and restriction list.

7. Fill in, sign and review the employee's labor contract.

8. Manage promotion, dismissal, sick leave, personal leave and public leave. Reward and punishment, etc.

9, the relevant personnel information, to do a good job of statistical archiving.

10, providing management suggestions for personnel work and employee activities.

1 1, responsible for the evaluation and approval of professional titles of various professional and technical personnel.

12, responsible for the supervision of the staff locker room to ensure the safety and cleanliness of the locker room.

13. Complete other tasks assigned by superior leaders.