Traditional Culture Encyclopedia - Hotel accommodation - What is the essence of Hilton management?
What is the essence of Hilton management?
Hilton's management essence:
Hilton established the service concept that the smile on the face of hotel service personnel always belongs to customers;
Established a comprehensive service system truly and effectively;
Established a modern hotel management model of hotel enterprise management;
Hilton-style management theory combining management and philosophy was established.
It defines the consumption purpose of "Hilton" customers: they want to buy well, that is, customers will definitely experience the true feeling of "value for money" in any Hilton hotel.
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