Traditional Culture Encyclopedia - Hotel accommodation - What is the essence of Hilton management?

What is the essence of Hilton management?

Hilton's management essence:

Hilton established the service concept that the smile on the face of hotel service personnel always belongs to customers;

Established a comprehensive service system truly and effectively;

Established a modern hotel management model of hotel enterprise management;

Hilton-style management theory combining management and philosophy was established.

It defines the consumption purpose of "Hilton" customers: they want to buy well, that is, customers will definitely experience the true feeling of "value for money" in any Hilton hotel.