During the epidemic, several travel platforms supported free refunds of hotel orders in high-risk areas.

Qunar. com Com Com, Ctrip and Tongcheng Tourism announced that from July 28th to August 28th, 20021,all hotels in the domestic epidemic risk zone can cancel their orders free of charge. The specific list is as follows:

Hotel orders in high-risk areas can be cancelled free of charge.

In terms of hotel products, Qunar.com announced that all hotels in Nanjing, Jiangsu, Chengdu, Sichuan, Dalian, Yunnan, Mianyang, Shenyang, Zhangjiajie, Hunan and Fenghuang County, Hunan can be booked through Qunar.com. The reservation date is before July 28th, 20021year, and the check-in date is August 18.

Ctrip's refund measures show that the check-in date is from July 26th to August 1 1, and the check-in hotel belongs to the medium-high risk area. You can apply for free cancellation due to the epidemic situation, and the refund loss caused by the order will be borne by the platform. If you can't go to other cities because the current living area belongs to the middle and high risk area, you can also contact customer service to apply for free cancellation. The refund loss within the order shall be borne by the platform.

According to Tongcheng's hotel refund measures, all hotel orders in high-risk areas such as Nanjing, Chengdu, Dalian, Shenyang, Mianyang and Ruili will be checked in from July 28th to August 28th, 1 1. If they are cancelled or changed due to the epidemic, users will be given a free refund. The economic losses caused by cash withdrawal shall be borne by the platform.

Tongcheng also promised to book through all platforms of Tongcheng before July 28th (including 28th). If the hotel orders in Zhangjiajie and Fenghuang County with the check-in date of 3 1 from July 28th to August 30th are cancelled or changed due to the epidemic, Tongcheng will also give users a free refund. The economic losses caused by cash withdrawal shall be borne by the platform.