The working environment of a Marriott hotel front office manager

The working environment and job responsibilities of the Marriott Hotel Front Office Manager:

1. Responsible for the reception and management of the hotel’s front office, familiar with the functions of the front office service facilities, and in good condition state.

2. Conduct relevant market plan analysis, formulate department work plans, and complete work reports.

3. Make the guest rooms reach the highest occupancy rate and obtain the best guest room revenue.

4. Supervise subordinate department heads, assign work tasks, clarify job responsibilities, and adjust work deployment at any time.

5. Maintain good customer relations and be able to handle guest complaints independently and effectively.

6. Assist the hotel and higher-level leaders to handle emergencies.