What should hotel waiters pay attention to?

What should hotel waiters pay attention to?

Waiters in the catering industry are not difficult to do. As long as they pay attention and remember, most of them will get started quickly. Next, I sorted out the matters that hotel waiters need to pay attention to. I hope you like this article!

Terms of service:

When asking guests if they need a big meal, be careful not to say "Do you want a meal?" A discourse. In Guangdong, rice is homophonic with worry, so rice is also called happiness.

Gfd:

As a member of the service industry, personal appearance is very important. Therefore, before going to work, we should pay attention to checking whether personal dress and makeup are appropriate.

Meeting language:

When you meet guests, you should greet them with a smile, such as good morning/good afternoon, and then ask the guests if they have a seat. If not, tell the minister or manager to arrange for them to sit down.

Measurement of beverages:

As the saying goes, "wine (wine) is full of respect and tea is full of deceit", so when pouring wine and tea, we should pay attention to its weight, and tea is generally kept to seven minutes full. In addition, the cups and weights used for foreign wine and red wine are different.

Pay attention to service attitude:

The customer is God. As a waiter, no matter how unreasonable the customer is, as long as it does not exceed the personal maximum bottom line, it can be tolerated. The boss always considers the interests of his shop. As long as he makes money, he won't make a fuss about you.

Don't repeat mistakes:

When leaders (managers, ministers, foremen) give guidance or criticism to something of themselves or their colleagues, they should listen humbly, remember it and never make mistakes again.