Traditional Culture Encyclopedia - Hotel accommodation - The difference between catering training and hotel training in Haidilao.
The difference between catering training and hotel training in Haidilao.
1, customer demand: Haidilao mainly provides catering services for consumers, focusing on consumption experience and service quality. Hotels, on the other hand, need to meet the needs of guests in accommodation, catering, meetings and other aspects, and have higher requirements for service details.
2. Organizational structure: Haidilao is a restaurant chain enterprise, and its training pays more attention to the training of job skills and operational procedures to ensure the consistency of service standards. Hotels usually have a complex organizational structure, so it may be necessary to train employees at different levels, including front desk, rooms, restaurants, sales and other departments, and the training content is relatively comprehensive.
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